Interim Support Lead Part Time-6081 Monroe, GA

Five Below • Monroe, GA

2d • Onsite

About The Position

The Interim Support Lead is a temporary member of the store management team who helps ensure customers have an outstanding shopping experience. Reporting to the Store Manager, this role supports front-end operations, cash management, merchandising, cleanliness, safety, and sales. The Support Lead also serves as Manager on Duty during assigned shifts and helps set the tone by embracing Five Below’s values. This temporary opportunity provides leadership experience and supports the business during its busiest season or while a management team member is on leave.

The role requires a flexible schedule to meet business needs, including day, evening, and weekend work; overnight shifts and travel may also be required. It is an hourly position starting at $11.50.

Requirements

• High school graduate or equivalent.
• At least 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multitask.
• Creative thinking.
• Ability to maintain composure under pressure.
• Ability to work a flexible schedule, including days, evenings, and weekends; overnight shifts and travel may be required.
• Ability to identify and understand email and printed instructions about merchandise layouts, associate schedules, and standard operating procedures.
• Ability to remain in a stationary, upright position for 80% of the time.
• Ability to frequently operate a cash register, computer, hand-held device, phone, walkie, and mobile devices.
• Ability to frequently move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5–10 feet.
• Ability to frequently climb and descend ladders to retrieve and put away stock.
• Ability to frequently kneel, bend, twist, and stoop, including in the stock room and on the sales floor.
• Ability to frequently move across the sales floor and between the sales floor and stock room.
• Ability to frequently communicate and exchange accurate information with customers, managers, and coworkers, both in person and by telephone.

Nice To Haves

• College experience preferred.

Responsibilities

• Ensure crew members provide customers with attentive, positive service through personal contact.
• Train crew members on the B.E.S.T. customer service experience and help ensure fast, friendly checkout.
• Help oversee daily activities of store associates and support effective performance and excellent customer service.
• Assist with receiving, unpacking, and organizing new stock for efficient placement on the sales floor.
• Act as Manager on Duty when needed, taking responsibility for store operations, staff management, customer service, and urgent issues.
• Manage store opening or closing processes, including securing cash, locking doors, setting alarms, and preparing the store for daily operations.
• Support associate onboarding and ongoing training in store policies, product knowledge, and operational procedures.
• Drive sales and control expenses by seeking ways to improve merchandising, staff performance, and customer service.
• Partner with the store leadership team on merchandising procedures and World Recovery.
• Perform store maintenance, including taking out garbage, sweeping, cleaning bathrooms, and maintaining the stock room.
• Perform additional responsibilities assigned by the Store Manager according to store needs.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED