Interim Support Lead Part Time-6254 Valdosta, GA

Five Below•Valdosta, GA

About The Position

The Interim Support Lead ensures customers have an outstanding shopping experience at Five Below by supporting front-end operations, cash management, merchandising, cleanliness, safety, and sales. Reporting to the Store Manager, the role also takes on Manager on Duty responsibilities during assigned shifts and helps set the tone for the store by embracing Five Below’s values. This is a temporary opportunity to gain leadership experience and support the business during its busiest time of year or cover a management member’s leave of absence.

Requirements

High school graduate or equivalent.
At least 1 year of management experience.
Excellent verbal and written communication skills.
Ability to multitask.
Creative thinking.
Ability to maintain composure under pressure.
Ability to work a flexible schedule, including days, evenings, weekends, and potentially overnight shifts; travel may be required.
Ability to identify and understand email and printed instructions concerning merchandise layouts, associate schedules, and standard operating procedures.
Ability to remain in a stationary, upright position for 80% of the time.
Ability to frequently move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5–10 feet.
Ability to frequently climb ladders and kneel, bend, twist, and stoop.
Ability to frequently move across the sales floor and between the sales floor and stock room.
Ability to frequently communicate and exchange accurate information with customers, managers, and coworkers.

Nice To Haves

College experience preferred.

Responsibilities

Ensure crew members provide excellent customer service through personal contact with customers.
Train crew members on the B.E.S.T. customer service experience and help ensure fast, friendly checkouts.
Help oversee daily activities of store associates and support effective performance and customer service.
Assist with receiving, unpacking, and organizing new stock for efficient placement on the sales floor.
Act as Manager on Duty when needed, taking responsibility for store operations, staff management, customer service, and urgent issues.
Manage store opening or closing procedures, including securing cash, locking doors, and setting alarms.
Support associate onboarding and ongoing training in store policies, product knowledge, and operational procedures.
Drive sales and control expenses by seeking improvements to merchandising, staff performance, and customer service.
Partner with the store leadership team on merchandising procedures and World Recovery.
Perform store maintenance, including taking out garbage, sweeping, cleaning bathrooms, and maintaining the stock room.