Interim Director of Emergency Departments Internal Agency Local Contract

Finger Lakes Health • City of Geneva, NY

2d

About The Position

The Director of Critical Care is responsible for implementing strategies and activities that support high-quality care, patient safety, and an outstanding patient and family experience. The role coordinates care across departments by promoting interdisciplinary collaboration and communication. It oversees the Critical Care areas, Emergency Department, and Medic 55 ALS Program.

Requirements

• Master’s degree in nursing or a related area such as an MBA or MPA.
• Current New York State license to practice as a Registered Professional Nurse.
• Obtain Emergency Nursing certification within one year.
• BLS, ACLS, and PALS through the RQI system during clinical orientation.
• Obtain Basic Coronary Care within six months of hire.
• Obtain CPI certification within six months of hire.
• Five years of critical care nursing experience and strong clinical expertise.
• At least three years of progressive nursing leadership experience in an acute care hospital environment, preferably in emergency services and/or intensive care services.
• Demonstrated track record of improving department operations, including quality, patient safety, productivity, efficiency, and customer satisfaction.
• Experience with emergency department performance indicators and using data to support analysis and solutions.
• Experience applying best practices and innovative strategies to improve performance metrics, quality, and the customer experience.
• Experience establishing, building, and developing positive relationships with staff and physicians.
• Highly visible, engaged, take-charge leadership style, with willingness to coach and mentor.
• Knowledge and understanding of State, Federal, and Joint Commission requirements.
• Experience with Microsoft Office products, including Word, Excel, and PowerPoint, and Meditech.

Nice To Haves

• CEN or another relevant certification is strongly desired.
• TNCC.

Responsibilities

• Implement strategies and activities to support quality, patient safety, and the patient and family experience.
• Coordinate care across department lines by promoting interdisciplinary collaboration and communication.
• Supervise and oversee the Critical Care areas, Emergency Department, and Medic 55 ALS Program.
• Improve department operations, including quality, patient safety, productivity, efficiency, and employee and patient satisfaction.
• Use emergency department performance indicators and data to analyze performance and develop solutions.
• Apply best practices and innovative strategies to improve performance metrics, quality, and the customer experience.
• Establish and develop positive relationships with staff and physicians.
• Coach and mentor staff.

What This Job Offers

• Career Level: Director