About The Position

The Director of Critical Care has major responsibility for implementing strategies and activities designed to achieve and support uncompromising quality, exceptional patient safety, and an outstanding patient and family experience. The Director assures coordination of care across department lines through systems that promote interdisciplinary collaboration and communication. The role is responsible for supervision and oversight of the Critical Care areas, Emergency Department, and Medic 55 ALS Program.

Requirements

  • Master’s degree in nursing or a related area such as MBA or MPA.
  • Current New York State license to practice as a Registered Professional Nurse.
  • Certification for Emergency Nursing within one year.
  • BLS, ACLS, and PALS through the RQI system during clinical orientation.
  • Basic Coronary Care certification within six months of hire.
  • CPI certification within six months of hire.
  • Five years of critical care nursing experience and strong clinical expertise.
  • At least three years of progressive nursing leadership experience in an acute care hospital environment, preferably in emergency services and/or intensive care services.
  • Demonstrated track record of improving department operations, including quality, patient safety, productivity, efficiency, and customer satisfaction.
  • Experience with emergency department performance indicators and using data to support analysis and solutions.
  • Experience applying best practices and innovative strategies to improve performance metrics, quality, and customer experience.
  • Experience establishing, building, and developing positive relationships with staff and physicians.
  • Knowledge and understanding of State, Federal, and Joint Commission requirements.
  • Experience with Microsoft Office products, including Word, Excel, and PowerPoint, and Meditech.

Nice To Haves

  • CEN or relevant certification strongly desired.
  • TNCC.

Responsibilities

  • Implement strategies and activities to support quality, patient safety, and an outstanding patient and family experience.
  • Coordinate care across department lines by promoting interdisciplinary collaboration and communication.
  • Supervise and oversee the Critical Care areas, Emergency Department, and Medic 55 ALS Program.
  • Improve department operations, including quality, patient safety, productivity, efficiency, and employee and patient satisfaction.
  • Use emergency department performance indicators and data to analyze performance and develop solutions.
  • Apply best practices and innovative strategies to improve performance metrics, quality, and the customer experience.
  • Establish, build, and develop positive relationships with staff and physicians.
  • Provide visible, engaged leadership and coach and mentor staff.
  • Ensure understanding of applicable State, Federal, and Joint Commission requirements.
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