Director of Nursing (RN) Emergency Departments

Finger Lakes Health•Geneva, NY

About The Position

Finger Lakes Health is seeking an experienced Director of Nursing to provide leadership and oversight for the Emergency Departments at Soldiers and Sailors Memorial Hospital and Geneva General Hospital. The Director is responsible for the overall leadership, operations, and performance of both departments, ensuring safe, high-quality, patient-centered care. The role leads Emergency Department nursing and support staff, promotes operational excellence, and collaborates with physicians, clinical leaders, and hospital administration. The Director is expected to provide strong, visible, and collaborative leadership focused on patient safety, quality care, staff engagement, and operational performance. The successful candidate will build trust with staff, hold teams accountable, manage competing priorities, and foster a positive environment in a demanding Emergency Department setting. This role offers the opportunity to influence Emergency Department operations and patient care across two hospitals, strengthen staff engagement, and advance emergency services throughout the organization.

Requirements

Master's degree in Nursing, Healthcare Administration, Business Administration, or a related healthcare field.
Extensive healthcare leadership and management experience.
Significant experience working in an Emergency Department or other high-acuity clinical environment.
Demonstrated experience leading, supervising, and developing clinical teams.
Strong knowledge of hospital operations, quality improvement, regulatory requirements, and patient safety.
Excellent communication, organizational, problem-solving, and interpersonal skills.
Ability to work effectively with physicians, clinical staff, hospital leadership, patients, and families.

Nice To Haves

Previous Emergency Department Director or senior Emergency Department leadership experience.
Current Registered Nurse (RN) license, if applicable to professional background.
Experience overseeing Emergency Departments across multiple hospital locations.
Experience with budgeting, staffing optimization, performance improvement, and patient-flow initiatives.
Familiarity with regulatory and accreditation standards applicable to Emergency Department operations.

Responsibilities

Provide strategic and operational leadership for the Emergency Departments at both Soldiers and Sailors Memorial Hospital and Geneva General Hospital.
Oversee, direct, and support Emergency Department nursing and support personnel.
Develop and maintain staffing plans that support safe, effective, and efficient patient care.
Promote accountability, teamwork, professional development, and patient-centered care.
Ensure compliance with applicable regulatory, accreditation, hospital, and clinical standards.
Monitor departmental quality, safety, patient satisfaction, productivity, and performance metrics.
Identify opportunities to improve workflows, patient throughput, and operational efficiency.
Collaborate with physicians, nursing leadership, hospital administration, and other departments on operational and patient-care needs.
Participate in budget development, fiscal management, resource allocation, and workforce planning.
Recruit, retain, coach, and develop Emergency Department employees and leaders.
Address employee performance and departmental concerns in accordance with organizational policies.
Support education, competency development, and professional growth of Emergency Department staff.
Lead and participate in quality improvement and patient safety initiatives.
Ensure appropriate communication and coordination between the two Emergency Departments.
Respond to changing patient volumes, staffing needs, and emergency situations.
Serve as a visible and engaged leader within the Emergency Departments and throughout the organization.