Interim Assignment Coordinator

Loyola Marymount University•Lewisboro, NY
•$50,107 - $62,587

About The Position

The Interim Assignment Coordinator coordinates the processing of resident student housing applications and license agreements, assigns rooms and roommates, and provides administrative support for University off-campus leased and owned properties. The role may also supervise student employees as assigned. The coordinator manages housing assignment processes and related student records, communications, reports, and room-change requests. The position works with students, parents, University departments, and Housing staff to support placements and housing operations, and helps maintain housing-related websites and information. The position is a staff fixed-term assignment. The salary range is $24.09–$30.09, commensurate with education and experience. The position may not be eligible for visa sponsorship now or in the future.

Requirements

  • High school diploma or equivalent, supplemented by coursework or on-the-job training.
  • At least 3 years of progressively responsible administrative and general office experience, preferably in higher education.
  • Exemplary written and oral communication skills, including experience preparing correspondence, publications, and comprehensive reports incorporating complex, highly technical information.
  • Ability to work effectively with students, parents, faculty, staff, and all levels of the University community.
  • Computer competency with word processing, spreadsheet, presentation, database, desktop publishing software, and student information systems.
  • Ability to manage large volumes of requests and prioritize workload.
  • Ability to independently compose correspondence and other written materials and work effectively with a diverse population.
  • Ability to continue upgrading knowledge, skills, and abilities to stay current with regulation and policy changes.

Nice To Haves

  • Bachelor’s degree in business administration or a related field.
  • Familiarity with housing assignment software such as StarRez and with Smartsheet.
  • Administrative and general office experience in a higher education environment.

Responsibilities

  • Assign students to apartments, residence halls, and off-campus houses; coordinate with Admissions, Athletics, Disabled Student Services, and other departments to place students with special needs.
  • Use StarRez and Smartsheet to administer assignment processes, manage forms and projects, monitor communication proofs, and message students.
  • Produce and distribute University housing information, including applications, license agreements, cost sheets, and general information.
  • Process housing requests for new and returning students according to established criteria.
  • Serve as a primary contact for parents and students regarding assignments, room changes, and related issues; share information with relevant staff to support students.
  • Maintain housing student data and provide information for billings, mailings, confirmations, rosters, and charts; ensure accurate information is shared between the Housing office and Student Accounts.
  • Create and manage StarRez reports and statistics, including occupancy reports and resident rosters, and anticipate needs for additional reports and dashboards.
  • Compose responses to daily correspondence about assignments and occupancy questions and assist with Front Office operations when needed.
  • Process room-change requests by gathering information, meeting with students, explaining options, and making timely assignment changes in StarRez.
  • Coordinate placement and assignment of new students and room-selection processes for returning students; participate in audits of room assignments for errors and inconsistencies.
  • Assist in maintaining the Housing and off-campus housing websites, ensuring operational and program information is accurate and timely.
  • Perform other duties as assigned or requested.
  • Exhibit behavior that supports the University’s mission, vision, and values; communicate and act with professionalism, responsibility, accountability, and ethics; demonstrate outstanding customer service.
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