Interim Coordinator

Favarh Inc•Canton, CT

1d•$66,000 - $69,300

About The Position

The Coordinator of Supportive Housing reports to the Director of Supportive Housing and operates according to policies established by the Board of Directors. The position is responsible for overall management of the Supportive Housing Program and directly supervises assigned Supportive Housing Managers. The Coordinator conducts regular file reviews to ensure compliance with agency and state policies and procedures; assists with referrals, proposals, and intake; and participates in interviewing and hiring program staff. The Coordinator may provide support as Acting Director when the Director of Supportive Housing is absent. The role supports the rights, dignity, safety, and self-advocacy of individuals served; oversees staff training and habilitative processes; coordinates with federal, state, and local systems; and provides the Director with information and recommendations about program issues. It also includes quality assurance reviews, financial and billing oversight, funding maximization, site visits, policy and goal development, interdepartmental communication, and participation in agency committees and events. The Coordinator must be available by cell phone to program staff and individuals 24/7.

Requirements

Bachelor’s degree and five years of applicable experience, including staff supervision; or ten years of applicable experience, including at least seven years of increasingly responsible supervisory and management assignments involving program planning, staff supervision, and day-to-day operational management.
Obtain Medical Administration Certification within three months of hire to retain the position.
Obtain PMT certification within six months of hire to retain the position.
Complete all residential training within licensing-required timelines.
Be physically able to implement restraint procedures and administer CPR without reasonable anticipation of injuring oneself or others.
Hold a valid State of Connecticut Driver’s License and, when applicable, obtain a State of Connecticut Public Services Driver’s License within six months of hire.
Be insurable with the Agency carrier without additional expense to the Agency.
Produce a current, valid Health Certificate.
Be available by cell phone 24/7 to program staff and individuals.

Responsibilities

Follow procedures that respect the human and civil rights of individuals and staff, and encourage and advocate for individuals’ desired level of self-advocacy.
Use effective interpersonal skills to enhance communication between individuals and staff.
Supervise and support assigned managers through regular team meetings, participation in assigned individual IP meetings, training oversight, and habilitative process oversight.
Coordinate complex systems and communicate effectively verbally and in writing with federal, state, and local systems and Favarh staff.
Provide the Director of Supportive Housing with information and recommendations regarding program issues.
Ensure staff and individuals receive support, training, and education to promote safety while allowing dignity of risk.
Maintain knowledge of DDS quality assurance and quality service regulations, follow up on citations, and conduct routine random file and site reviews.
Oversee revenues and expenses for assigned Supportive Housing programs, including waiver billing and one-time funding.
Maximize funding by ensuring LONs are updated and pursuing available safety net and cluster funding, behavior support, rental assistance subsidies, heating assistance, and DSS funding or benefits.
Ensure adequate services and documentation are in place for accurate and complete billing.
Assist with department oversight in the Director of Supportive Housing’s absence, as assigned.
Assist the Director in formulating policies and procedures and annual department goals.
Visit program sites regularly when individuals are at home to assess consumer satisfaction.
Be available by cell phone 24/7 to program staff and individuals.
Serve on agency committees voluntarily or as assigned.
Maintain sound interdepartmental communication.
Participate in and encourage department participation in agency special events and fundraising activities.