Intelligent Automation Business Analyst

Lynch Consultants, LLC•DC, DC

8d•$105,000•Remote

About The Position

Lynch Consultants is seeking an Intelligent Automation Business Analyst to support the Office of the Secretary of War. The role calls for an active Federal Secret security clearance and experience with the design and delivery of intelligent automation solutions. The analyst will serve as a front-line champion of innovation, working directly with customers to understand challenges and identify automation opportunities. This position is primarily remote, with occasional onsite work in the Washington, D.C. Metro Area. The employee must reside in the National Capital Region. Salary is up to $105,000 per year, commensurate with experience. The position involves technology consulting and business analysis activities, including translating customer requests into buildable requirements, documenting and analyzing user needs, leading client meetings, facilitating user acceptance testing, conducting training, and working with developers to validate solution designs. The analyst will write Process Design Documents and help ensure that requirements are understandable to both technical teams and business stakeholders. Lynch Consultants describes itself as a federal professional services firm and offers career-growth opportunities, competitive compensation, employer-supported 401(k), health benefits, paid vacation and holidays, well-being programs, and potential performance, referral, and profit-sharing bonuses for eligible associates.

Requirements

Bachelor's degree in Computer Science or a related field.
At least 5 years of experience as a Business Analyst, including at least 2 years supporting RPA projects.
Experience with Software Development Lifecycle methodologies, deliverables, and controls.
Direct customer-facing discovery experience to understand customer challenges, identify potential opportunities, and build customer relationships.
Well-rounded technology consulting experience, including defining, documenting, and analyzing user requirements; leading client meetings; facilitating UAT; and conducting training.
Experience with Jira.
U.S. citizenship.
Active Federal Secret security clearance.
Ability to explain difficult concepts to non-technical users.
Ability to translate vague client requests into buildable requirements and identify potential opportunities.
Strong written and verbal communication skills.
Experience writing Process Design Documents (PDDs) and working with developers to validate Solution Design Documents (SDDs).
Excellent customer service, facilitation, and stakeholder-management skills.

Nice To Haves

Understanding of UiPath components, including Studio, Orchestrator, Queues, and attended/unattended bots.
Relevant DoD experience; DISA, Air Force, or Army experience is preferred.
UiPath Business Analyst Certification or UiPath Automation Business Analyst training.
Experience with process mining tools such as UiPath Process Mining or Task Mining.
ServiceNow experience.
Familiarity with API integrations, workflow tools, or digital transformation initiatives.
Experience in enterprise-level RPA programs, including governance, scaling, and Center of Excellence (COE) structures.
General understanding of financial management in a federal environment, including financial operations, internal control, and risk management.

Responsibilities

Support the Office of the Secretary of War as an Intelligent Automation Business Analyst.
Serve as a front-line champion of innovation and support the design and delivery of intelligent automation solutions.
Work directly with customers to understand their challenges, identify potential opportunities, and build customer relationships.
Define, document, and analyze user requirements, translating vague customer requests into buildable requirements.
Lead client meetings and facilitate user acceptance testing (UAT).
Conduct training for customers or users.
Write Process Design Documents (PDDs).
Work with developers to validate Solution Design Documents (SDDs).
Communicate requirements in a way that both technical experts and business owners can understand.
Manage stakeholders and provide customer service and facilitation.