Intelligent Automation Engineer
About The Position
BrightSpring Health Services is seeking an Intelligent Automation Engineer to design, build, and support scalable enterprise automation solutions. The role uses UiPath, Microsoft Power Platform, Power BI, Copilot Studio, APIs, and Agentic AI to improve clinical, operational, corporate, and pharmacy outcomes. The engineer will take solutions from concept through production, conduct code and design reviews, support deployments and production operations, and collaborate with business, technology, security, data, and operations teams. The position involves designing secure, maintainable solutions aligned with enterprise architecture and operational standards; translating business needs into technical designs and implementation plans; and selecting suitable automation technologies. It also includes applying Agentic AI patterns, ensuring production readiness and governance, resolving incidents, documenting solutions, and contributing to delivery planning and continuous improvement.
Requirements
- Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field, or equivalent practical experience.
- Strong hands-on experience designing, developing, testing, deploying, and supporting enterprise automation solutions.
- Advanced proficiency with UiPath, including Studio, Orchestrator, queues, assets, libraries, integrations, and production operations.
- Strong experience with Microsoft Power Platform, including Power Automate and Power Apps.
- Experience creating actionable dashboards, operational reporting, and analytics solutions with Power BI.
- Hands-on experience building copilots, conversational workflows, or enterprise assistants with Copilot Studio.
- Working knowledge of Agentic AI, generative AI, prompt engineering, grounding, safety controls, evaluation, and human-in-the-loop patterns.
- Demonstrated ability to perform code reviews, follow SDLC and DevOps practices, and execute controlled production deployments.
- Strong understanding of APIs, web services, databases, source control, secure credential management, exception handling, and monitoring.
- Excellent problem-solving, communication, documentation, and cross-functional collaboration skills.
Nice To Haves
- Experience delivering intelligent automation solutions in healthcare, pharmacy, revenue cycle, clinical, or other regulated environments.
- Experience with Azure services, AI services, Dataverse, SharePoint, Microsoft 365, CI/CD pipelines, and enterprise integration patterns.
- Knowledge of process mining, task mining, intelligent document processing, OCR, and automation opportunity assessment.
- Experience designing reusable frameworks, self-healing automations, operational dashboards, and support-ready solutions.
- Relevant certifications such as UiPath Advanced RPA Developer, UiPath Solution Architect, Microsoft Power Platform, Power BI, Azure AI, or Copilot Studio.
- Familiarity with Agile delivery, backlog management, estimation, testing, release management, and production support practices.
- Ability to mentor peers, share reusable practices, and contribute to intelligent automation standards and governance.
Responsibilities
- Design secure, scalable, maintainable intelligent automation solutions aligned with enterprise architecture, business requirements, and operational standards.
- Translate business needs into solution designs, technical specifications, process flows, reusable components, and implementation plans.
- Evaluate automation opportunities and recommend appropriate technologies, including UiPath, Power Automate, Power Apps, Power BI, Copilot Studio, APIs, and Agentic AI.
- Develop and configure enterprise automations using UiPath Studio, Orchestrator, queues, assets, reusable libraries, Document Understanding, and attended and unattended patterns.
- Build solutions using Power Automate, Power Apps, Power BI, and Copilot Studio, integrating Microsoft 365, Azure, enterprise applications, databases, and APIs.
- Apply Agentic AI patterns such as tool use, task orchestration, human-in-the-loop controls, prompt design, grounding, evaluation, and guardrails.
- Drive solutions through design, development, testing, user acceptance, release readiness, and production deployment.
- Create resilient solutions with structured logging, exception handling, retry logic, credential security, auditability, monitoring, and operational support documentation.
- Conduct peer code and design reviews to ensure quality, security, maintainability, performance, and adherence to development standards.
- Prepare and execute production deployments in accordance with change management, access governance, testing, rollback, and release-control requirements.
- Monitor production solutions, troubleshoot incidents, perform root-cause analysis, and implement corrective and preventive improvements.
- Collaborate with stakeholders and technical teams to deliver end-to-end solutions and communicate options, dependencies, risks, and delivery status.
- Contribute to estimation, sprint planning, documentation, knowledge transfer, production support, and continuous improvement.
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What This Job Offers
Job Type
Full-time
