Intelligent Automation Engineer

BrightSpring Health Services•Louisville, KY

23h

About The Position

BrightSpring Health Services is seeking an Intelligent Automation Engineer to design, build, and support secure, scalable enterprise automation solutions. The role uses UiPath, Microsoft Power Platform, Power BI, Copilot Studio, APIs, and Agentic AI to address clinical, operational, corporate, and pharmacy needs. The engineer translates business requirements into solution designs and technical specifications, and drives assigned solutions from concept through development, testing, release readiness, and production deployment. The role also includes code and design reviews, production deployment and support, incident troubleshooting, and continuous improvement. The engineer works with business stakeholders, product owners, architects, developers, infrastructure, security, data, and support teams, communicating technical options, dependencies, risks, and delivery status to both technical and nontechnical audiences.

Requirements

Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field, or equivalent practical experience.
Strong hands-on experience designing, developing, testing, deploying, and supporting enterprise automation solutions.
Advanced proficiency with UiPath, including Studio, Orchestrator, queues, assets, libraries, integrations, and production operations.
Strong experience with Microsoft Power Platform, including Power Automate and Power Apps.
Experience creating actionable dashboards, operational reporting, and analytics solutions with Power BI.
Hands-on experience building copilots, conversational workflows, or enterprise assistants with Copilot Studio.
Working knowledge of Agentic AI, generative AI, prompt engineering, grounding, safety controls, evaluation, and human-in-the-loop patterns.
Ability to perform code reviews, follow SDLC and DevOps practices, and execute controlled production deployments.
Strong understanding of APIs, web services, databases, source control, secure credential management, exception handling, and monitoring.
Strong problem-solving, communication, documentation, and cross-functional collaboration skills.

Nice To Haves

Experience delivering intelligent automation solutions in healthcare, pharmacy, revenue cycle, clinical, or other regulated environments.
Experience with Azure services, AI services, Dataverse, SharePoint, Microsoft 365, CI/CD pipelines, and enterprise integration patterns.
Knowledge of process mining, task mining, intelligent document processing, OCR, and automation opportunity assessment.
Experience designing reusable frameworks, self-healing automations, operational dashboards, and support-ready solutions.
Relevant certifications such as UiPath Advanced RPA Developer, UiPath Solution Architect, Microsoft Power Platform, Power BI, Azure AI, or Copilot Studio.
Familiarity with Agile delivery, backlog management, estimation, testing, release management, and production support practices.
Ability to mentor peers, share reusable practices, and contribute to intelligent automation standards and governance.

Responsibilities

Design secure, scalable, and maintainable intelligent automation solutions aligned with enterprise architecture, business requirements, and operational standards.
Translate business needs into solution designs, technical specifications, process flows, reusable components, and implementation plans.
Evaluate automation opportunities and recommend appropriate combinations of UiPath, Power Automate, Power Apps, Power BI, Copilot Studio, APIs, and Agentic AI.
Develop and configure enterprise automations using UiPath Studio, Orchestrator, queues, assets, reusable libraries, Document Understanding, and attended and unattended automation patterns.
Build solutions with Power Automate, Power Apps, Power BI, and Copilot Studio, integrating Microsoft 365, Azure, enterprise applications, databases, and APIs.
Apply Agentic AI patterns, including tool use, task orchestration, human-in-the-loop controls, prompt design, grounding, evaluation, and guardrails.
Drive solutions through design, development, testing, user acceptance, release readiness, and production deployment.
Build resilience through structured logging, exception handling, retry logic, credential security, auditability, monitoring, and operational support documentation.
Conduct peer code reviews and design reviews for quality, security, maintainability, performance, and adherence to development standards.
Prepare and execute production deployments in accordance with change management, access governance, testing, rollback, and release-control requirements.
Monitor production solutions, troubleshoot incidents, perform root-cause analysis, and implement corrective and preventive improvements.
Collaborate with business stakeholders, product owners, architects, developers, infrastructure, security, data, and support teams to deliver end-to-end solutions.
Communicate technical options, dependencies, risks, and delivery status to technical and nontechnical audiences.
Contribute to estimation, sprint planning, documentation, knowledge transfer, production support, and continuous improvement.