Integration Technician

Zones LLC.•Kent, WA

7d•$17 - $19

About The Position

The Integration Technician configures, tests, and prepares PCs, laptops, servers, and related technology equipment according to customer specifications. This hands-on role works with Integration, Engineering, Sales, and Operations teams to complete configuration projects accurately, efficiently, and on schedule. The position calls for technical aptitude, attention to detail, problem-solving skills, and a customer-focused approach. Duties and responsibilities may change without notice, and reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

High school diploma or equivalent.
Demonstrated knowledge of PC operating systems, software, hardware, and peripherals.
Solid understanding of major Windows operating systems.
Proficiency in productivity applications such as MS Office.
Working knowledge of WAN/LAN, network protocols (TCP/IP), and remote access.
Competent analytical and problem-solving skills.
High level of accuracy and strong attention to detail.
Ability to prioritize technical tasks accurately based on customer requirements.
Ability to work under strict time constraints.
Experience with customer interaction and customer service.

Nice To Haves

CompTIA A+, CompTIA Server+, or equivalent certification is desirable.

Responsibilities

Work directly with assigned integration technicians to provide feedback, education, and growth.
Ensure all integration orders are completed in a timely fashion.
Use production schedules and communicate regularly with Sales and Engineering staff.
Communicate regularly with managers, sales, and operations staff to maintain an accurate understanding of upcoming projects.
Maintain current industry certifications of technical staff and build additional certifications as required by Zones and customers.
Review lab equipment regularly and arrange for replacements, upgrades, or changes as needed.
Ensure that issues are resolved in a timely manner and document results.
Maintain the daily run rate of configuration projects.