Integration Technician

Cross Technologies•Whitsett, NC

About The Position

The Integration Technician implements and troubleshoots automation systems across multiple active projects and service calls. The role uses in-house integration methods and vendor-supplied hardware and software, and works with customers and sales staff to understand and meet project requirements. The technician also supports potential projects as a technical consultant and completes project and service-call paperwork, including weekly time entry. Work settings range from a typical office to manufacturing plant sites. The position may require travel up to 30%, sometimes with overnight stays averaging one to two nights per week. Travel needs vary by assignment, and customer emergency support may require travel with less than 24 hours' notice. Plant-site work may exceed 40 hours to support project efforts.

Requirements

A two-year technical degree or equivalent related experience is preferred.
Strong electrical and mechanical background is preferred.
Plant process control or manufacturing experience is preferred.
Experience writing technical documents.
Fluent mathematical skills and problem-solving expertise.
Fluent PC and computer skills, including internet-based tools, Google Suite, MS Word, and Excel.
Excellent verbal and written communication skills.
Ability to implement technical solutions tailored to specific projects.
Ability to read and understand electrical schematics and mechanical drawings.
Excellent interpersonal skills and customer focus.
Integrity and understanding of business ethics.
Excellent listening skills.
Self-motivation and ability to work independently with minimal supervision.
Good decision-making, problem-solving, analytical, and organizational skills.
Ability to adapt, handle stressful situations, and collaborate cooperatively in a team environment.
Ability to integrate new information quickly.
Ability to travel up to 30%, including occasional overnight travel and, for customer emergencies, travel with less than 24 hours' notice.
Ability to lift or carry up to 40 pounds.
Ability to work at heights of 15 to 20 feet and in non-permit-required spaces.
Ability to meet the described physical demands, including standing, walking, climbing, bending, stooping, kneeling, crouching, crawling, and reaching.
Ability to use required personal protective equipment in designated manufacturing areas, including safety glasses with side shields, hearing protection, and safety shoes.

Nice To Haves

Fluent Ethernet and networking skills.

Responsibilities

Implement plant automation using in-house integration methods and vendor-supplied hardware and software.
Troubleshoot electrical and electronic components.
Read and understand mechanical drawings and electrical schematics.
Use hand tools for electrical and electronic troubleshooting and for assembling mechanical components.
Work with customers to meet project or service-call needs.
Coordinate with sales staff to understand project requirements.
Work as a functioning member of a team.
Occasionally support sales staff as a technical consultant for potential projects.
Complete paperwork associated with projects and service calls.
Enter time on a weekly basis.