Integration Technician

Zones. • Kent, WA

13h

About The Position

The Integration Technician configures, tests, and prepares PCs, laptops, servers, and related technology equipment according to customer specifications. This hands-on role works with Integration, Engineering, Sales, and Operations teams to complete configuration projects accurately, efficiently, and on schedule. The role calls for technical aptitude, attention to detail, problem-solving skills, and a customer-focused approach. Duties may change, and reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

• High school diploma or equivalent.
• Demonstrated knowledge of PC operating systems, software, hardware, and peripherals.
• Solid understanding of major Windows operating systems.
• Proficiency with productivity applications such as MS Office.
• Working knowledge of WAN/LAN, network protocols (TCP/IP), and remote access.
• Competent analytical and problem-solving skills.
• High level of accuracy and strong attention to detail.
• Ability to prioritize technical tasks accurately based on customer requirements.
• Ability to work under strict time constraints.
• Experience interacting with customers and providing customer service.

Nice To Haves

• CompTIA A+ Certification, CompTIA Server+ certification, or equivalent.

Responsibilities

• Work directly with assigned integration technicians to provide feedback, education, and growth.
• Ensure all integration orders are completed in a timely manner.
• Use production schedules and communicate regularly with Sales and Engineering staff.
• Communicate with managers, Sales, and Operations staff to maintain an accurate understanding of upcoming projects.
• Maintain current industry certifications for technical staff and build additional certifications as required by Zones and its customers.
• Review lab equipment regularly and arrange for replacements, upgrades, or changes as needed.
• Ensure all issues are resolved in a timely manner and document results.
• Maintain the daily run rate of configuration projects.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Life insurance
• Disability insurance
• Voluntary accident, hospitalization, and critical illness insurance options
• 401(k) plan with matching provision
• Paid time off and personal sick leave in compliance with individual state requirements

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED