Integration Project Manager

FIRSTCALL MECHANICAL GROUP LLC • , NC

1d • Remote

About The Position

FirstCall Group is hiring Integration Project Managers to lead the transition of newly acquired local businesses into FirstCall operating companies. The Integration Project Manager owns the first-year transition plan, working closely with acquired-company leadership, the Regional VP to whom the acquired business reports, and the Head of Integration, who owns the integration playbook. The role leads the full process from pre-close planning through project close at Month 12, balancing a repeatable operating approach with each partnership’s unique strengths and needs. The position is based in North Carolina and is flexible/home-based, with significant travel to acquired locations, estimated at 50–75% during active integrations.

The position includes translating diligence findings into integration plans; coordinating early administrative and back-office integration; partnering with operations leadership on strategic goals and commercial handoffs; and leading cultural and operational transition planning. The Integration Project Manager tracks retention and other risks against baselines, supports value-creation opportunities, and closes each project by documenting lessons learned, planning for unresolved items, and transitioning ownership. The role reports to the Head of Integration.

Requirements

• At least 5 years of experience leading cross-functional initiatives spanning functions such as HR, Finance, IT, and Operations, with measurable outcomes and deadline compliance.
• Comfort with P&L structure, strong business acumen, and familiarity with standard KPIs.
• Experience with project management practices, systems, and software applications.
• Familiarity with stage-gate operating models.
• Ability to brief senior leadership concisely, write decision-driving documents, and hold owners accountable to commitments.
• Ability to travel and spend substantial time on-site at acquired locations across the U.S., especially during the first 100 days of each integration.
• Strong time management, organization, documentation, and recordkeeping skills.
• High attention to detail and process discipline.
• Interpersonal skills and high emotional intelligence, including the ability to influence without authority and build trust quickly.
• Adaptability and sound judgment while maintaining process discipline.
• Effective communication at all organizational levels.
• Tenacity in navigating obstacles and driving projects toward intended outcomes.

Nice To Haves

• Experience in the mechanical services industry.
• M&A and/or integration experience.

Responsibilities

• Own the first-year lifecycle for new partners, from pre-close planning through administrative, cultural, and operating integration and project close.
• Translate diligence findings into an integration project plan that applies FirstCall’s repeatable approach to the unique needs of each partnership.
• Partner with functional owners to implement back-office integration across payroll, benefits, finance, safety, insurance, fleet, and IT during the first 100 days.
• Work with operations leadership to benchmark three-year goals, conduct SWOT analysis, identify hot-button issues, and plan commercial handoffs.
• Create the plan for days 100–365, addressing cultural integration, value-creation opportunities, and commercial activation.
• Track retention of technicians, leaders, and customers against baselines, and address risks early to protect deal value.
• Close integration projects at Month 12, plan for unresolved items, document lessons learned, and transition ownership.
• Collaborate with acquired-company leadership, the Regional VP, the Head of Integration, functional owners, and platform executives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed