Intake RN - PM

Summit BHC•Bettendorf, IA

3d•Onsite

About The Position

The Intake RN performs daily patient intake and/or admissions operations, which may include screening, financial counseling, insurance verification, and assessment at or outside the facility, depending on patient or hospital needs. The role screens and assesses admissions for clinical and medical appropriateness and communicates findings to a physician, who makes admissions and level-of-care decisions. The RN works with business office, nursing, and clinical staff, as well as external parties, to support timely admissions and responds to admissions inquiries. The position facilitates admissions and assessment, gathers and reviews clinical and medical documentation, coordinates recommendations and referrals with physicians and treatment teams, and supports insurance verification and pre-certification. The RN may also administer and monitor medications under psychiatrist supervision and established protocols, assist with patient-unit coverage, and perform other assigned duties. This is an onsite position at Eagle View Behavioral Health in Bettendorf, Iowa. The schedule is 7 PM–7 AM, three 12-hour shifts, every other weekend. It is an individual-contributor position.

Requirements

Graduation from an accredited school of nursing.
Valid current RN license from the state or from a compact state, where applicable.
CPR and de-escalation and restraint certification required; training is available upon hire and offered by the facility.
Experience in clinical interviewing, patient assessment, referral, treatment planning, and communicating with external review organizations or comparable entities.
Experience in managed care pre-certification, level-of-care assessments, and utilization.
Strong interpersonal, interviewing, and assessment skills.
Skill in telephone etiquette and paging procedures.

Nice To Haves

Bachelor of Science in Nursing (BSN).
One or more years of experience in mental health or substance use disorder admissions.
First aid may be required based on state or facility requirements.

Responsibilities

Facilitate admissions and assessment processes for incoming patients, including initial evaluation and integrated assessment documentation of symptoms, functioning, and needs.
Collaborate with medical and psychiatric staff to make appropriate recommendations and admissions, and communicate projected admissions promptly to designated internal representatives.
Provide additional Call Center Team coverage by answering phones, processing admission requests, reviewing and accepting patients, verifying insurance, and assisting with insurance pre-certifications during high-volume periods.
Gather medical admission documentation from external sources before admission and obtain initial pre-authorization for treatment and admission.
Review patient charts for medical necessity and staff referrals and assessments with an appropriate physician to obtain orders, recommendations, and DSM-V diagnoses when appropriate.
Communicate treatment recommendations and coordinate with other treatment teams.
May administer medications in accordance with physician orders, psychiatrist consultation, and hospital and licensing agency protocols; educate patients about side effects, assess understanding and compliance, adjust medications under psychiatrist supervision as needed, and monitor lab results for medication compliance.
May maintain accountability for medication administration, recording, control, and security, including narcotics; complete Adverse Drug Reaction forms as needed and maintain knowledge of common psychiatric medications.
Advocate for the lowest level of care consistent with patient needs and coordinate admissions and transfers between facility levels of care.
Ensure thorough and accurate patient documentation each shift and facilitate service requests through response, assessment, referral, level-of-care designation, admission, and follow-up.
Respond to facility inquiries within policy timeframes.
Perform insurance benefit verifications and share findings with patients, families, and appropriate facility staff; provide ongoing assessment of patient status during admissions.
Perform other assigned duties, including assisting on the patient unit.