Intake/Insurance Coordinator For Home Health Agency

AdvisaCare • Muskegon, MI

7d • Onsite

About The Position

AdvisaCare Home Health is hiring a full-time Intake/Insurance Coordinator for its Muskegon location. This is an in-office position and is not remote. The regular schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with weekend referral monitoring in rotation from home.

The coordinator ensures benefit information, initial authorizations, and patient liability are obtained before clinical staff begin care. The role also handles initial scheduling of clinical staff and tracks orders and other relevant documentation from physicians, providers, and referral sources. The position uses the Wellsky/Kinnser Agency Manager EMR platform; prior experience is a plus but not required. Multiple referral portals and eFax are also used.

Requirements

• High school diploma or GED.
• At least one year of insurance verification, insurance authorization, or medical billing experience.
• Knowledge of Medicare.
• Knowledge of insurance websites such as CareCentrix, Availity, and Priority.
• Conscientiousness and attention to detail.
• Patience, flexibility, and a cooperative attitude.
• Effective verbal and written communication skills with internal and external contacts.

Nice To Haves

• Prior experience with the Wellsky/Kinnser Agency Manager EMR platform.

Responsibilities

• Obtain benefit information, initial authorization, and patient liability before clinical staff begin care.
• Coordinate initial scheduling of clinical staff.
• Track orders and other pertinent documentation from physicians, providers, and referral sources.
• Monitor referrals from home during rotating weekends.
• Use multiple referral portals and eFax.

Benefits

• Medical, dental, and vision benefits available on the first of the month following 60 days of employment.
• 401(k) plan.
• Paid time off (PTO).
• Paid holidays after 90 days.
• Competitive salary.
• Friendly, inclusive work group.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED