Intake Coordinator
About The Position
The Intake Coordinator coordinates patient referrals and serves as a resource for referral sources. The role collaborates with branch and sales teams to ensure adequate coordination and transition to services, and applies knowledge of regulatory guidelines and governing processes. The position requires healthcare experience, customer service skills, familiarity with Medicare guidelines governing home health or hospice, and basic technology skills, including using a mobile device. It also requires a valid state driver license, automobile liability insurance as required by law, dependable transportation, and the ability to drive safely in all types of weather, except that driving requirements do not apply to employees located in Oregon unless they have a clinical license.
Requirements
- High school diploma or equivalent.
- At least two years of experience in the health care industry and one year of experience in home health or pediatrics.
- Demonstrated customer service experience.
- Demonstrated knowledge of Medicare guidelines that govern home health or hospice.
- Basic demonstrated technology skills, including operation of a mobile device.
- Valid state driver license.
- Maintain automobile liability insurance as required by law.
- Maintain dependable transportation in good working condition.
- Ability to safely drive an automobile in all types of weather conditions. For employees located in Oregon, driving-related requirements do not apply unless the employee has a clinical license.
Nice To Haves
- Graduate of an approved school of professional nursing and licensed in the state in which they currently practice; may be a registered nurse or licensed professional/vocational nurse.
- Experience with intake responsibilities and working with a multi-location company.
Responsibilities
- Coordinate patient referrals.
- Serve as a resource for referral sources.
- Collaborate with branch and sales teams to ensure adequate coordination and transition to services.
- Apply and demonstrate knowledge of regulatory guidelines and governing processes.
Benefits
- Generous paid time off for full-time employees
- 401(k) matching
- Medical, dental and vision coverage
- Supplemental insurance options
- Flexible spending accounts
- Incentive bonus opportunities
- Continuing education and scholarship opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
High school or GED
