Intake Coordinator

Spectrum Health Systems • Baldwin Park, CA

2d • $21 - $24 • Onsite

About The Position

The Intake Coordinator works in the Millbury, Massachusetts Outpatient Treatment Program. The role responds to incoming calls to the Intake Department, arranges and authorizes intake appointments, and conducts initial insurance verification before client visits. The coordinator also completes client intake forms and assigns clients to the appropriate program.

Requirements

• Strong organizational and interpersonal skills.
• Ability to handle complex and confidential information.
• Excellent written and verbal communication skills to interact with personnel at all levels, both within and outside the company.

Nice To Haves

• 1–3 years of administrative experience in a healthcare environment.
• Knowledge of third-party insurance benefits, eligibility, and billing procedures.

Responsibilities

• Respond to and handle all incoming calls to the Intake Department in a timely and professional manner.
• Follow procedures to ensure intake appointments are appropriately booked and authorized.
• Provide initial insurance verification before the client visit.
• Complete client intake forms.
• Assign clients to the appropriate program.

Benefits

• Health, dental, and vision insurance, plus additional voluntary insurances.
• Company-paid life insurance.
• Employee assistance programs.
• Generous paid time off accrual.
• Tuition reimbursement and loan repayment options.
• 401(k) with company match up to 7%.
• Discounts on a wide array of services and entertainment nationwide.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed