Intake Coordinator - Thomaston, ME
About The Position
Local Infusion is seeking an Insurance & Intake Coordinator, referred to as an “Infusion Guide,” to support its specialty infusion care mission. The role contributes to company growth through detailed referral and intake coordination and excellent service to patients and referring providers. The coordinator helps ensure patients receive a high level of infusion therapy care. This is a full-time, onsite position at the Thomaston, Maine center, Monday through Friday, 8:00 a.m. to 4:30 p.m. The position offers predictable hours, autonomy, and a manageable workload. Salary starts at $25 per hour, with a quarterly bonus based on metrics and full benefits. A dedicated six-week training plan is provided. Candidates must provide documentation of a negative TB test from within the last two years and current BLS certification. Hepatitis B and influenza vaccination records are requested during onboarding.
Requirements
- Healthcare experience.
- Experience with insurance prior authorizations.
- Experience with medical terminology.
- Overall medical insurance experience.
- Ability to quickly learn new apps.
- Strong familiarity with electronic health record (EHR) systems.
- Current BLS certification.
- Documentation of a negative TB test within the last two years.
Nice To Haves
- Prior experience in infusion.
Responsibilities
- Handle all aspects of the infusion referral process, including obtaining authorizations, financial counseling, and benefit investigation.
- Coordinate with referring providers to obtain documentation needed for treatment and communicate the status of their patients.
- Communicate the referral process and status to patients in a customer-centric way.
- Communicate openly with referring and prescribing providers.
- Assist in maintaining medical inventory and office supplies.
Benefits
- Medical, dental, and vision insurance through the employer plan.
- Short- and long-term disability coverage.
- 401(k) with employer matching.
- 15 days of PTO.
- Paid parental leave and a flexible return-to-work policy.
- Professional development opportunities.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
