Intake Coordinator

Interim HealthCare•Houston, TX

About The Position

The Intake Coordinator independently staffs multiple facilities with healthcare staffing personnel and supports day-to-day office operations. The role assists with scheduling qualified staff for facilities and employee recruitment strategies. It involves building relationships with clients and field staff, coordinating staffing requests, managing available field staff, supporting payroll and billing, and working with the team toward office and business goals. The position is normally performed in a typical interior office environment and may involve occasional visits to clients or prospects.

Requirements

Two-year degree or equivalent years of training or work experience.
One year of staffing, scheduling, or authorization experience.
Excellent communication skills.
Ability to manage multiple tasks with changing priorities.
Proficiency in Windows, Word, and Excel.
Ability to work independently and within a team environment.

Responsibilities

Build relationships with clients and field staff.
Actively manage available field staff to maximize hours worked.
Communicate with customers to determine staffing needs and arrange or coordinate staffing requests.
Coordinate, supervise, and evaluate professional and paraprofessional field staff.
Perform office functions in compliance with applicable laws and company policies, procedures, and standards.
Assist with payroll and billing functions as needed.
Complete office process documentation accurately, legibly, and on time.
Work with the supervisor and other team members toward office and business goals.
Take timely and appropriate measures to meet the needs of customers and employees.
Maintain a mature problem-solving approach under stressful circumstances.