Intake Coordinator

West River Mental Health•Rapid City, SD

About The Position

West River Mental Health is hiring a full-time Intake Coordinator to implement and manage intake and admission functions for new clients seeking mental health and substance use treatment. The organization provides community mental healthcare in Western South Dakota and describes itself as the region’s largest and most advanced community mental healthcare facility. The position is based in the Rapid City area. The employer offers a flexible schedule intended to accommodate personal and family commitments and encourages professional growth.

Requirements

  • High school diploma or an associate degree in a human service field.
  • Ability to professionally interact and communicate in person and over the phone.
  • Skill in answering a multi-line phone system and prioritizing and multitasking.
  • Advanced computer skills.
  • Ability to comply with HIPAA regulations and accurately account for money collected.
  • Ability to maintain up-to-date required company trainings.
  • South Dakota driver’s license and vehicle liability insurance, and ability to safely operate a vehicle in all weather conditions.
  • Experience is preferred.

Nice To Haves

  • Experience.
  • Associate degree in a human service field.

Responsibilities

  • Implement and manage intake and admission functions for new clients seeking mental health and substance use treatment.
  • Professionally interact and communicate in person and over the phone.
  • Answer a multi-line phone system and prioritize and manage multiple tasks.
  • Comply with HIPAA regulations and accurately account for money collected.
  • Maintain required company trainings.
  • Maintain a South Dakota driver’s license and vehicle liability insurance and safely operate a vehicle in all weather conditions.

Benefits

  • Health insurance
  • Dental insurance
  • 401(k)
  • Life insurance
  • Short-term disability insurance
  • Long-term disability insurance
  • Employee Assistance Program (EAP)
  • Paid time off (PTO)
  • Paid holidays
  • Floating holidays
  • Flexible schedule
  • Professional growth opportunities
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