Intake Coordinator

Choice Health at Home • Ocala, FL

13d

About The Position

The Home Health Intake Coordinator manages the initial patient referral process and serves as a liaison among hospitals, physicians, families, and clinical staff to help ensure a seamless start of care. The role receives and documents referrals, verifies insurance benefits, obtains authorizations, and enters patient data into Electronic Medical Records (EMR). It also involves coordinating with Nursing Supervisors, patients, and the interdisciplinary group; communicating with patients, staff, other health care professionals, and referral sources; and supporting the agency’s quality and care standards.

Requirements

• A minimum of one year of referral intake experience is preferred.
• Experience with third-party payers, Medicare, and Medicaid is highly desirable.
• Medical field background, including familiarity with medical terminology, is preferred.
• Excellent computer and customer service skills.
• Valid driver’s license.
• Valid auto insurance.

Nice To Haves

• LVN/LPN preferred.
• HomeCare HomeBase experience preferred.

Responsibilities

• Receive and appropriately document new referrals in a timely manner.
• Verify each patient’s payor source and maintain and track insurance authorizations and initial certifications.
• Participate in coordinating care with Nursing Supervisors, patients, and the interdisciplinary group.
• Communicate effectively with patients, staff members, other health care professionals, and referral sources.
• Respond to agency and patient needs in a professional and creative manner.
• Demonstrate commitment, professional growth, and competency.
• Participate in agency-sponsored in-service training.
• Participate in the Agency’s QAPI program.
• Promote the agency philosophy and administrative policies to ensure quality of care.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k): eligible after three months of service; the plan is immediately 100% vested; Choice Health At Home contributes 100% of the first 3% contributed each pay period.
• Health Savings Account
• Life insurance
• Short- and long-term disability insurance
• Paid time off
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed