Intake Coordinator

Varco Hospice, LLC•Houston, TX

4d•$18 - $20•Onsite

About The Position

The Intake Coordinator joins a growing Home Health & Hospice team and supports a high-volume intake department with a continuous flow of incoming patient referrals. The role coordinates new referrals, communicates with referral sources, and collaborates with clinical and administrative teams to help ensure patients receive timely care. Success requires strong organization, clear communication, adaptability, and the ability to manage competing tasks in a fast-paced environment. Healthcare experience is helpful, but candidates with strong administrative skills, a good work ethic, and a willingness to learn are also considered.

Requirements

Comfort using computers, email, and Microsoft Office.
Strong communication and organizational skills.
Excellent attention to detail and follow-through.
Ability to multitask and manage several responsibilities at once.
Comfort working in a fast-paced, high-volume environment where priorities can change quickly.
Ability to stay productive under pressure without losing accuracy.
Positive attitude, initiative, and willingness to learn.

Nice To Haves

Previous administrative, customer service, or healthcare experience.
Healthcare intake, admissions, or home health experience.
Bilingual in English and Spanish.

Responsibilities

Receive, review, and process incoming patient referrals.
Manage multiple referrals and requests simultaneously and track pending items.
Review referral information and follow up on missing or incomplete documentation.
Assist with insurance eligibility and benefits verification.
Communicate with physician offices, referral sources, patients, and families.
Enter and maintain accurate patient information in the EMR system.
Monitor pending referrals and proactively follow up on outstanding items.
Adjust priorities as new referrals and urgent requests come in.
Help ensure a smooth and timely intake process.