Intake Coordinator | Horizon Home Health and Hospice | West
About The Position
Horizon Home Health & Hospice West is looking for a compassionate Intake Coordinator with strong clinical skills to join their amazing team in the Caldwell, Idaho area. Horizon is one of Idaho's oldest and largest Home Health agencies with over 20 years of experience and 8 branches. They pride themselves on quality of care, ethical business practices, and their Core Values: CAPLICO - Celebrate, Accountability, Passion for Learning, Love one another, Intelligent Risk Taking, Customer Second, and Ownership. They foster a supportive work environment where employees are the main focus, promoting job fulfillment through the independence offered by Home Health and Hospice. Horizon is recognized as Idaho’s EMPLOYER OF CHOICE, providing life-changing services.
Requirements
- At least 5 years experience in Home Health and/or Hospice.
- Strong written and oral communication skills in person and over the phone.
- Excellent customer service skills
- Strong team skills
- Organized
- Flexible—responds well to changing priorities and conditions
Nice To Haves
- Experience in the Home Health/Hospice industry but need not be licensed in a skilled discipline.
Responsibilities
- Respond to incoming phone calls to handle referrals, scheduling, and coordination of details to support field staff, patients, families, and referral sources.
- Build and maintain strong relationships with referral sources and other community contacts.
- Assist field staff with information, scheduling, and workflow.
- Responsible for Homecare Homebase workflow appropriate to the Intake and PCC roles.
- Work with the office team to provide other types of office support as needs dictate.
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
