Intake Coordinator

Abode•Vallejo, CA

3d•Onsite

About The Position

The Intake Coordinator is responsible for the initial screening and management of referrals to Abode Services programs. The role cultivates and maintains collaborative relationships with referral sources and people applying to programs, and maintains files that meet funding requirements. The position supports program enrollment and housing placements by coordinating intake and screening activities, tracking referrals and vacancies, maintaining program records, and assisting staff with data quality and administrative needs.

Requirements

Bachelor's degree in psychology, Human Services, Social Work, Sociology, or a related field, or equivalent experience.
One year of experience providing services to homeless or marginalized populations.
One year of experience providing program support in an administrative capacity.
Flexible schedule to work evening and weekend hours when needed.
Use of a personal vehicle.
Valid California Driver's License and current auto insurance.
Clean DMV record.

Responsibilities

Maintain active relationships with referral sources, cultivate new referrals, strengthen established relationships, and provide the community with information about agency services and programs.
Keep referral sources apprised of program openings.
Receive and review referral documentation and follow up with referral sources for additional information as needed.
Complete intake processes, including contacting referral sources by phone, faxing required paperwork, and checking eligibility.
Assist with initial intake screening for youth and recommend housing placements to the Program Manager.
Assist with initial psychosocial assessments and report findings to the team.
Conduct pre-housing informational workshops.
Work with the team to support clients enrolling in programs and entering housing.
Track referrals to promote prompt entry into services and maintain waiting lists for programs at capacity.
Attend County Team Decision Meetings (TDMs) to educate clients about Abode Services programs.
Create and maintain program trackers and rosters.
Ensure participant files meet CCL and other funding requirements and assist with file audits.
Assist with data entry and tracking of intakes, exits, and quarterly updates.
Assist the Program Manager with reviewing, auditing, and correcting data in HMIS, Apricot, and JBF databases.
Track housing vacancies and collaborate with housing staff on vacancies, youth move-ins, and transfers.
Support assigned programs by creating flyers and providing administrative assistance, including copying group materials, purchasing food for groups, and picking up items from shelter.
Attend and participate in relevant supervision, meetings, and training.
Perform other duties as assigned.