Intake Coordinator - Riverhead, NY

Local Infusion • Riverhead, NY

1d • Onsite

About The Position

Local Infusion is seeking an Insurance & Intake Coordinator, called an “Infusion Guide,” to support its specialty infusion care services. The role contributes to company growth through detailed referral and intake coordination and excellent service to patients and referring providers. The coordinator helps ensure patients receive a high level of care while supporting access to infusion therapy.

This is a full-time, onsite position at the Local Infusion center in Riverhead, New York. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. The role offers predictable hours, autonomy, and a manageable workload, with a dedicated six-week training plan. Starting pay is $25 per hour, with a quarterly bonus based on metrics, full benefits, and a $1,500 sign-on bonus payable at six months.

Requirements

• Healthcare experience is required.
• Experience with insurance prior authorizations.
• Experience with medical terminology.
• General medical insurance experience.
• Experience and strong familiarity with electronic health record (EHR) systems.
• Ability to quickly learn new apps.
• Provide documentation of a negative TB test from within the last two years.
• Hold a current BLS certification.

Nice To Haves

• Prior experience in infusion.

Responsibilities

• Handle all aspects of the infusion referral process, including obtaining authorizations, financial counseling, and benefit investigations.
• Coordinate with referring providers to obtain documentation needed for treatment and communicate patients’ status.
• Explain the referral process and status to patients in a customer-centric way.
• Communicate openly with referring and prescribing providers.
• Assist with maintaining medical inventory and office supplies.

Benefits

• Starting pay of $25 per hour.
• Quarterly bonus based on metrics.
• $1,500 sign-on bonus at six months.
• Medical, dental, and vision insurance through the employer plan.
• Short- and long-term disability coverage.
• 401(k) with employer match.
• 15 days of paid time off.
• Paid parental leave and a flexible return-to-work policy.
• Professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed