Intake Coordinator - Plainview, NY
About The Position
Local Infusion is hiring an Insurance & Intake Coordinator, referred to as an “Infusion Guide,” to coordinate infusion referrals and intake and deliver excellent service to patients and referring providers. The role supports the company’s mission to improve specialty infusion care and helps ensure patients receive a high level of care. The position is full-time and onsite at the Local Infusion center in Plainview, NY, Monday through Friday, 8:00 a.m. to 4:30 p.m. The listed starting pay is $25 per hour, with a quarterly bonus based on metrics and full benefits. A dedicated six-week training plan is provided. The ideal candidate has healthcare experience, including experience reading medical charts and working on insurance pre-authorizations. The role offers predictable hours, autonomy, and a manageable workload. Candidates must provide documentation of a negative TB test from within the last two years and current BLS certification. Hepatitis B and influenza vaccination records are also requested during onboarding.
Requirements
- Healthcare experience is required.
- Experience with insurance prior authorizations.
- Experience with medical terminology.
- Overall medical insurance experience.
- Ability to quickly learn new apps.
- Strong familiarity and experience using electronic health records (EHR) systems.
- Provide documentation of a negative TB test taken within the last two years.
- Hold a current BLS certification.
Nice To Haves
- Prior experience in infusion.
Responsibilities
- Handle all aspects of the infusion referral process, including obtaining authorizations, financial counseling, and benefit investigation.
- Coordinate with referring providers to obtain documentation needed for treatment and communicate the status of their patients.
- Communicate the referral process and status to patients in a customer-centric way.
- Communicate openly with referring and prescribing providers.
- Assist in maintaining medical inventory and office supplies.
Benefits
- Medical insurance through the employer plan.
- Dental insurance through the employer plan.
- Vision insurance through the employer plan.
- Short- and long-term disability coverage.
- 401(k) with employer matching.
- 15 days of PTO.
- Paid parental leave and a flexible return-to-work policy.
- Professional development opportunities.
- Quarterly bonus based on metrics.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
