Intake Coordinator

UnitedHealth Group•Key West, FL

19d•$14 - $25•Onsite

About The Position

The Intake Coordinator receives and analyzes incoming referral and order calls and communicates patient and referral information to the appropriate teams. The role gathers demographic and clinical information from clients, physicians’ offices, and other referral sources; verifies new referring physician licenses; researches coverage or payment sources and verifies commercial policies and HIQA; and educates prospective patients, families, physicians, and hospitals about available home health services. The coordinator also serves as a liaison between clinical and marketing staff. This is a full-time position in Key West and is not eligible for remote work. The hourly pay range is $14.00 to $24.90, based on factors including local labor markets, education, work experience, and certifications. The employer describes opportunities for performance recognition and development for other roles.

Requirements

At least 1 year of experience in office procedures.
At least 1 year of insurance or medical experience.
Pass a drug test before beginning employment.

Responsibilities

Obtain demographic and clinical information from clients, physicians’ offices, and other referral sources to compile referrals.
Verify new referring physician licenses on referrals received by the department.
Research coverage or payment sources for each referral and verify commercial policies and HIQA.
Educate prospective patients, families, physicians, and hospitals about available home health services.
Serve as a liaison between clinical and marketing staff.
Receive and analyze incoming referral and order calls, and communicate patient and referral information to appropriate teams.