Intake Coordinator

MN Adult and Teen Challenge • Minneapolis, MN

7d • $19 - $21 • Onsite

About The Position

Minnesota Adult & Teen Challenge is hiring an onsite Intake Coordinator in Minneapolis, Minnesota. The coordinator is a welcoming, steady point of contact who guides clients through admission and connects them with needed care. The role works closely with admissions, clinical, medical, and program staff to support a smooth, timely, and supportive transition into treatment. The position is full-time and pays $19–$21 per hour, based on qualifications.

Requirements

• High school diploma or GED.
• Experience working with people facing substance use, mental health, or other life-controlling challenges.
• Strong organizational, time management, and problem-solving skills.
• Clear, compassionate communication and the ability to build rapport quickly.
• At least one year of freedom from problematic substances.
• Successful completion of a Minnesota DHS background study, with ongoing eligibility.
• Completion of required training before providing client services, including client rights, confidentiality, mandated reporting, professional boundaries, and other regulatory topics.
• Ability to sit for extended periods, use a computer and phone throughout the day, and occasionally lift up to 10 pounds.
• Reliable, in-person attendance at the assigned location.

Nice To Haves

• One year of experience in customer service, healthcare, behavioral health, human services, or admissions.

Responsibilities

• Serve as each client’s primary point of contact from intake through admission.
• Guide clients through admission paperwork, releases, and onboarding.
• Screen for financial eligibility and help clients enroll in the Behavioral Health Fund (BHF) and other funding programs.
• Identify and resolve barriers that could delay admission.
• Help clients get set up with services, resources, and technology platforms.
• Coordinate with internal teams, families, and referral sources to support continuity of care.
• Manage walk-in admissions, respond to inquiries, and support the front desk as needed.
• Keep accurate, timely records in organizational systems.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED