Intake Coordinator
About The Position
The Intake Coordinator is responsible for managing all aspects of the patient intake process including communicating directly with patients and families, data entry, establishing and maintaining positive relationships with customers and referral sources, responding to customer requests and concerns, facilitating a daily intake stand up meeting, and managing the insurance verification and authorization processes. The Intake Coordinator directs all daily patient referral and intake operations including providing direct oversight of the establishment and implementation of intake policies. Directs the implementation of improved work methods and procedures to ensure patients are admitted in accordance with policy. Establishes and maintains positive working relationships with current and potential referral sources. Ensures seamless transition of patients to home care by providing direct oversight of patient education and preparation for home care, plan of care initiation, and coordination of care with multiple service providers. Ensures maximum third party reimbursement through direct oversight of insurance verification and authorization processes. Mains comprehensive working knowledge of Home Health contractual relationships and ensures that patients are admitted according to contract provisions.
Requirements
- Healthcare experience, preferably in referrals/intake in a home health environment
- Good communication skills
- Good negotiation skills
- Good public relations skills
- Autonomy
- Assertiveness
- Flexibility
- Cooperation in performing job responsibilities
Nice To Haves
- Nursing background
Responsibilities
- Managing all aspects of the patient intake process
- Communicating directly with patients and families
- Data entry
- Establishing and maintaining positive relationships with customers and referral sources
- Responding to customer requests and concerns
- Facilitating a daily intake stand up meeting
- Managing the insurance verification and authorization processes
- Directing all daily patient referral and intake operations
- Providing direct oversight of the establishment and implementation of intake policies
- Directing the implementation of improved work methods and procedures to ensure patients are admitted in accordance with policy
- Ensuring seamless transition of patients to home care
- Providing direct oversight of patient education and preparation for home care
- Plan of care initiation
- Coordination of care with multiple service providers
- Ensuring maximum third party reimbursement
- Maintaining comprehensive working knowledge of Home Health contractual relationships
- Ensuring that patients are admitted according to contract provisions
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
