INTAKE COORDINATOR

UHS • North Little Rock, AR

4d • Onsite

About The Position

The Intake Coordinator provide administrative support for the assessment team by assuming the responsibility for the coordination of an effective, efficient admission process for all patients by receiving referrals, gathering and verifying pertinent information, and completing necessary procedures to schedule patients for assessments. This position works closely with the Nursing Department and external clinicians to facilitate the admission process for clinically appropriate patients. The Intake Coordinator also inputs statistical information into appropriate hospital systems and performs other clerical duties as needed to assist the department.

Requirements

• Current CPR and CPI certification
• Bachelor’s Degree in Psychology, Sociology, or a related field
• Excellent professional, organizational and communication skills
• Ability to assess the physical, emotional, and psychological needs of patients during intake calls
• Good knowledge of admitting and insurance verification
• Effective verbal and written communication skills are required to communicate with patients, families, referral sources, community agencies, and staff
• Knowledge of telephone etiquette is required
• Must be able to interact with patients, physicians, families and hospital personnel in a professional and empathetic manner
• Demonstrates strong knowledge of computer input and skills
• Knowledge of medical terminology
• Must have ability to work under stressful circumstances with frequent interruptions, multi-task and be detail oriented
• Work is of medium demand, requiring heavy telephone and personal contact with patients, referral sources, community agencies and insurance companies

Nice To Haves

• At least 1 year experience with insurance verification/billing preferred

Responsibilities

• Receiving referrals
• Gathering and verifying pertinent information
• Completing necessary procedures to schedule patients for assessments
• Working closely with the Nursing Department and external clinicians to facilitate the admission process for clinically appropriate patients
• Inputting statistical information into appropriate hospital systems
• Performing other clerical duties as needed to assist the department

Benefits

• Challenging and rewarding work environment
• Competitive Compensation and Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match
• Career development opportunities with the facility and UHS and its 300+ Subsidiaries!
• Educational Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level