Intake Coordinator (North Idaho Home Health)

UnitedHealth Group•Coeur d'Alene, ID
•$17 - $25

About The Position

North Idaho Home Health, part of LHC Group and the Optum family of businesses, is hiring a Per Diem Intake Coordinator. The role receives and analyzes incoming referral and order calls, then communicates patient and referral information to the appropriate teams. The coordinator also helps prospective patients, families, physicians, and hospitals understand available home health services and acts as a liaison between clinical and marketing staff. The organization describes a culture centered on caring, connecting, and growing, with performance recognition, clear direction, and opportunities for development into other roles. The hourly pay range is $16.60–$24.90, based on full-time employment; actual pay depends on factors including local labor markets, education, work experience, and certifications. Benefits and incentives are subject to eligibility requirements. Candidates must pass a drug test before beginning employment.

Requirements

  • At least 1 year of experience in office procedures.
  • At least 1 year of insurance or medical experience.
  • Pass a drug test before beginning employment.

Responsibilities

  • Obtain demographic and clinical information from clients, physician offices, and other referral sources to compile referrals.
  • Verify new referring physician licenses on referrals received by the department.
  • Research coverage or pay sources for each referral and verify commercial policies and HIQA.
  • Educate prospective patients, families, physicians, and hospitals about available home health services.
  • Serve as a liaison between clinical and marketing staff.

Benefits

  • Comprehensive benefits package, subject to eligibility requirements.
  • Incentive and recognition programs, subject to eligibility requirements.
  • Equity stock purchase, subject to eligibility requirements.
  • 401(k) contribution, subject to eligibility requirements.
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