Intake Coordinator

Hamaspik Care • New York, NY

13d • $30 - $6

About The Position

Hamaspik Homecare is seeking a bilingual Intake Coordinator fluent in English and Spanish, with 3–5 years of homecare intake and coordination experience. The role supports prospective and existing clients and their families by managing intake, assessing service needs and eligibility, maintaining accurate documentation, and coordinating with internal teams to facilitate timely service initiation and ongoing care. The ideal candidate is organized, communicative, attentive to detail, and committed to providing compassionate and responsive service.

Requirements

• Fluency in both Spanish and English.
• 3–5 years of experience in homecare intake, preferably with client coordination responsibilities.
• Familiarity with homecare services, intake procedures, and related documentation requirements.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities while maintaining accuracy and a high level of customer service.

Nice To Haves

• Experience with HRA/CASA.

Responsibilities

• Serve as the primary point of contact for prospective clients and their families, providing information about services, policies, and procedures.
• Coordinate intake by gathering and reviewing client information to determine service needs and eligibility.
• Collect and maintain accurate client records, including medical information, insurance details, consent forms, and other required documentation.
• Coordinate with clients, families, nursing staff, and internal teams to facilitate timely service initiation and ongoing care coordination.
• Assist existing clients with applications for additional services when eligible.
• Refer clients to appropriate social service agencies or community resources when additional support is needed.
• Build and maintain relationships with clients, families, and other stakeholders through clear, empathetic, and professional communication.
• Ensure compliance with applicable regulatory requirements, documentation standards, and confidentiality policies.
• Participate in team meetings and ongoing training to remain current on homecare procedures and regulatory updates.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Flexible spending account
• Life insurance
• Paid time off
• Paid holidays
• Paid training

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed