Intake Coordinator - Office Administrator

Boost Home Healthcare - Fairfax West•Warrenton, VA

45d•$20 - $25•Hybrid

About The Position

Boost Home healthcare is seeking an energetic, experienced office leader to oversee daily operations and support administrative staff in a home healthcare setting. The position coordinates patient scheduling and intake, verifies insurance and authorizations, supports compliance and recordkeeping, and serves as a point of contact for patients, staff, referral sources, and payers. It also assists with onboarding, payroll coordination, and basic billing tasks. The role is primarily office-based, with some opportunity for remote work in a hybrid arrangement.

Requirements

High school diploma or GED.
At least 2 years of experience in a healthcare office role; home health experience is preferred.
Experience with scheduling, intake, and insurance verification.
Comfort using Microsoft Office and electronic health records (EHR).
Strong communication and team-motivation skills, with the ability to remain calm under pressure.
Detail-oriented and able to manage multiple tasks and priorities efficiently.

Nice To Haves

Associate or bachelor’s degree in healthcare administration or a similar field.
Home health experience.
Experience with Kantime, Axxess, WellSky, or HCHB.
Experience with Google programs, Adobe, and Excel.

Responsibilities

Oversee daily office operations and support administrative professionals.
Coordinate patient visits and new-patient intake, aligning care needs with staff availability.
Verify patient insurance eligibility and obtain necessary authorizations.
Maintain accurate records and monitor Medicare, Medicaid, and state regulatory requirements.
Serve as a central point of contact between patients, staff, referral sources, and payers.
Assist with onboarding, payroll coordination, and basic billing tasks.