Intake Coordinator II - Pomona Women's Center

HealthRIGHT 360•Pomona, CA

11d•Onsite

About The Position

HealthRIGHT 360 is a nonprofit organization providing comprehensive healthcare services to vulnerable populations, with a mission to address systemic barriers to healthcare and promote health equity. Prototypes Women’s Center in Pomona is a 180-bed residential facility serving women, including those who want their children to participate in recovery. Its services address substance use and mental health, parenting, education, and life skills, with treatment lasting 60 days to six months. The Intake Coordinator II is the first point of care for candidates entering Prototypes treatment programs. The role conducts in-person initial assessments, determines whether candidates need substance use disorder services, completes admission paperwork and an initial treatment plan as applicable, and ensures urgent needs are addressed. The coordinator provides a warm handoff to the treatment team and works with counselors, case managers, therapists, and other staff to coordinate and monitor client needs. Core services include assessment, care planning, education, information, and referral.

Requirements

Master’s degree in Psychology, Counseling, Social Work, Marriage and Family Therapy, or a related field from an accredited graduate school.
Valid registration or licensure from the California Board of Behavioral Sciences as an AMFT, ACSW, APCC, LMFT, LPCC, or LCSW.
Valid First Aid and CPR certification, or ability to obtain certification within 30 days of hire.
Experience treating clients with co-occurring disorders.
Experience with intake assessments and admission processes.

Nice To Haves

Experience with DMC or DMH procedures and services.

Responsibilities

Conduct comprehensive initial assessments of candidates’ needs and determine the need for substance use disorder services.
Ensure clients’ urgent needs are met and make appropriate referrals.
Complete admission documentation and begin assisting clients with Medi-Cal and/or County funding applications, as applicable.
Complete the Initial Treatment Plan, as applicable.
Provide a warm handoff to assigned residential treatment staff and follow up to ensure clients obtain services.
Provide crisis intervention within scope of practice.
Develop collaborative relationships with community partners.
Communicate regularly with the treatment team and participate in consultations, clinical team meetings, case conferences, and plan development meetings.
Complete progress notes within 72 hours of service delivery and meet clinical documentation deadlines.
Prepare client progress letters and court reports and obtain supervisor approval.
Maintain documentation in accordance with agency policies and procedures, HIPAA, 42 CFR Part 2, and SAPC standards.
Complete assigned URCs in a timely manner.
Maintain compliance with BBS regulations.
Attend and actively participate in Clinical Group Supervision, agency meetings, and team meetings.
Participate in training and pursue certifications in evidence-based practices; complete assigned training on time.
Collaborate with behavioral health team members, including medical, mental health, psychiatry, and substance use disorder staff.
Arrange work schedules in accordance with agency needs, read emails daily, and respond when appropriate.
Perform other assigned duties.