v105 - Intake and Admin Assistant
About The Position
Job Duck is seeking a versatile and personable Intake Specialist who will also serve as a receptionist and provide light administrative support. In this role, you will be the first point of contact for prospective and existing clients, helping create a professional and welcoming experience from the very first call or message. Your day-to-day work will blend client communication, legal intake, calendaring, and document support, making you a key contributor to smooth operations and client satisfaction. This position is ideal for someone who is confident speaking with clients, highly organized, and eager to learn within a legal environment. A detail-oriented and proactive professional will thrive here, especially one who enjoys variety and being trusted with responsibility.
Requirements
- 1 year experience as a Legal Assistant with a touch of client Intake
- High attention to detail in both written and administrative work
- Clear, confident, and professional verbal communication
- Comfortable speaking with clients and internal stakeholders
- Willingness to speak up, ask questions, and provide input when needed
- Intelligent, curious, and eager to work and learn
- Easily trainable and receptive to feedback
- Reliable and consistent follow-through on tasks and deadlines
Nice To Haves
- Experience with Clio for CRM, billing, and file tracking
- Experience with RingCentral for VOIP and call handling
- Experience with Outlook for email management
- Experience with Google Calendar for scheduling and calendaring
- Experience with OneDrive for document storage and file organization
Responsibilities
- Calendar deadlines and appointments and regularly check upcoming due dates
- Take and process client payments
- Schedule consultations and manage client appointments
- Follow up with clients regarding document requests and missing information
- Run billing tasks and support invoice management through Clio
- Pull exhibits and assist with document preparation
- Manage and monitor emails for timely responses and follow-ups
- Conduct intake conversations with new and prospective clients
- Save, organize, and maintain digital client files
- Send representation agreements and intake documentation
- Answer incoming phone calls and act as the primary receptionist
Benefits
- Remote job opportunities
- Great Place to Work Certification
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
