Insurance Billing/Collection Assistant III (Hybrid) - Physicians Billing Service
About The Position
This position is responsible for coordinating and performing professional billing activities such as notify, consent, and good faith estimates in Epic in accordance with the requirements of the No Surprise Billing Act (NSBA). This position will utilize Epic tools, such as WQs, reports, and modules/applications to complete these activities for self-pay services, uninsured patients, and patients with non-contracted plans in specific settings. Additionally, this position will process applicable pre-service payments and may assist in coordinating and performing the out of network authorization and single case agreement processes for patients with non-contracted plans. This position will work directly with the BJC estimate team to provide the professional portion of the patient estimate when applicable. Primarily remote with the exception of coming into the office at least once a month.
Requirements
- High school diploma or equivalent high school certification or combination of education and/or experience.
- Billing Or Insurance (3 Years)
- Collections Strategies
- Communication
- Computer Literacy
- Confidential Data Handling
- Medical Terminology
- Office Equipment
- Telephone System
Nice To Haves
- Post-Secondary Education (2 Years)
Responsibilities
- May act as a Lead IBC Assistant.
- May train and provide guidance to other IBC Assistants.
- Performs collection follow-up duties on specific financial classifications, such as commercial insurance, self-pay, Medicare and Medicaid claims.
- Handles discounts, adjustments and charge corrections.
- Makes collection calls to insurance companies and patients to ensure timely payment of claims.
- Reviews remittance advises for rejection and accuracy of payment amounts.
- Verifies accuracy and completeness of charge tickets, monitors attachments for claims to obtain maximum reimbursements.
- Contacts insurance companies regarding posting payments and collection agencies regarding payment reports.
- Responds to questions and requests from Insurance companies.
- Supports customer service unit in answering billing and collection questions.
- Acts as back-up support for Accounts Receivable staff during peak times, vacations and illnesses.
Benefits
- Up to 22 days of vacation, 10 recognized holidays, and sick time.
- Competitive health insurance packages with priority appointments and lower copays/coinsurance.
- Free Metro transit U-Pass for eligible employees.
- Defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
- Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
- 4 weeks of caregiver leave to bond with your new child.
- Family care resources are also available for your continued childcare needs.
- Adult care resources.
- Tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
