Insurance & Billing Specialist
About The Position
ESPIRE Dental’s Insurance & Billing Specialist coordinates insurance, billing, and accounts receivable for multiple practice locations from the business support center. The role focuses on building relationships, contributing to the organization’s culture, and maintaining accurate account operations to drive results. The specialist works with patients, team members, insurance providers, practice business leaders, front office teams, and business support center teams to support growth and operational excellence. They serve as a day-to-day point of contact for practice leaders and insurance providers and teach, train, mentor, and develop front office teams on insurance matters. The position covers registration, insurance benefits and pre-authorizations, credentialing, patient billing, claims, treatment financing, and accounts receivable.
Requirements
- Accomplished exceptional results as an insurance specialist, medical or dental office professional, or health care administration specialist.
- Earned the respect of colleagues, practice managers, and doctors.
- Demonstrated excellent business and financial acumen.
- Created positive patient experiences.
- Worked closely with insurance providers.
- Demonstrates trustworthiness, authenticity, commitment to excellence, creativity, engagement, and a fun, culture-driven approach.
Responsibilities
- Coordinate insurance, billing, and accounts receivable for multiple practice locations.
- Build relationships with patients, ESPIRE team members, and insurance providers.
- Work with practice business leaders, front office teams, and business support center teams to support growth and operational excellence.
- Serve as the day-to-day point of contact for practice leaders and insurance providers.
- Teach, train, mentor, and develop front office teams on insurance matters.
- Handle registration and pre-appointment registration.
- Check insurance benefits and process pre-authorizations.
- Coordinate doctor credentialing.
- Process patient billing, insurance claims, attachments, doctor letters, and statements.
- Support treatment financing, credit applications, authorizations, and credit limits.
- Manage accounts receivable, including insurance payment processing, EOB posting, claim resubmissions, and collections.
Benefits
- Health insurance
- 401(k)
- Paid time off
- Continuing education
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
