Insurance & Billing Specialist

Espire Dental•Greenwood Village, CO

19h

About The Position

ESPIRE Dental’s Insurance & Billing Specialist coordinates insurance, billing, and accounts receivable for multiple practice locations from the business support center. The role aims to make an impact through relationships, culture leadership, and accurate account operations to drive exceptional results. The specialist builds relationships with patients, ESPIRE team members, and insurance providers; works day to day with practice business leaders, front office teams, and business support center teams; and serves as a direct point of contact for practice leaders and insurance providers. The role also provides insurance expertise by teaching, training, mentoring, and developing front office teams at all levels. The work covers registration and pre-appointment registration; insurance benefits checks, pre-authorizations, and doctor credentialing; patient billing, insurance claim processing, attachments, doctor letters, statements, treatment financing, credit applications, authorizations, and credit limits; and accounts receivable activities including insurance payment processing, EOB posting, claim resubmissions, and collections.

Requirements

Have achieved exceptional results as an insurance specialist, medical or dental office professional, or health care administration specialist.
Have earned the respect of colleagues, practice managers, and doctors.
Demonstrate excellent business and financial acumen.
Have created excellent patient experiences.
Have worked closely with insurance providers.
Be trustworthy, authentic, committed to excellence, creative, engaging, and fun.

Responsibilities

Coordinate insurance, billing, and accounts receivable for multiple practice locations from the business support center.
Build relationships with patients, ESPIRE team members, and insurance providers.
Work with practice business leaders, front office teams, and business support center teams to support growth and operational excellence.
Serve as the day-to-day direct point of contact for practice leaders and insurance providers.
Teach, train, mentor, and develop front office teams on insurance matters.
Handle registration and pre-appointment registration.
Conduct insurance benefits checks and pre-authorizations, and support doctor credentialing.
Manage patient billing and insurance claim processing, including attachments and doctor letters.
Handle statements, treatment financing, credit applications, authorizations, and credit limits.
Process insurance payments and EOBs, resubmit claims, and support collections.