Instructional Learning Designer

goop Kitchen•Los Angeles, CA

5d•$90,000 - $115,000

About The Position

goop kitchen is seeking a creative, detail-driven Instructional Designer to join its Learning + Development team. This newly created position reports directly to the Director of Learning + Development and offers ownership and room to grow alongside a scaling brand. The role supports the design, development, and delivery of training tools and resources for restaurant teams, including new-hire onboarding, operational training guides, leadership development, and new restaurant opening materials. The ideal candidate understands restaurant operations, has experience creating adult learning content, and thrives in a fast-paced environment where clarity, consistency, and hospitality matter. Bilingual English/Spanish candidates are strongly encouraged to apply. Occasional travel is expected for new restaurant openings and field observations.

Requirements

2–4+ years of instructional design, training design, or Learning & Development experience.
Bilingual in English and Spanish.
Video production or editing experience.
Ability to simplify complex processes into easy-to-use training tools.
Strong writing, editing, and content organization skills.
Experience with adult learning theory and instructional design methodologies.
Experience evaluating or implementing an LMS platform, or strong working knowledge of LMS systems.
Comfort using design software such as Canva, Google Suite, PowerPoint, and LMS authoring tools such as Articulate Rise or Storyline.
Ability to collaborate effectively across teams and levels.
Comfort with occasional travel for field work and new restaurant openings.

Nice To Haves

Restaurant or hospitality experience.

Responsibilities

Lead evaluation, selection, and rollout of a Learning Management System (LMS).
Define LMS requirements based on operational needs, team size, and content formats.
Manage vendor relationships, timelines, and internal stakeholder alignment during LMS implementation.
Build and maintain the LMS content library, user structure, and reporting framework.
Design and develop training materials, including playbooks, one-pagers, facilitator guides, job aids, SOPs, checklists, visuals, and workflows.
Translate complex operational processes into simple, practical, easy-to-use learning tools.
Create engaging written, visual, digital, mobile, and in-restaurant training content.
Build and refine tools supporting new restaurant openings, menu training, food safety, guest service, management skills, and standard operating procedures.
Write concise, learner-focused content for frontline team members with varying levels of experience and language ability.
Support training modules for self-paced digital learning, classroom facilitation, and hands-on kitchen training.
Collaborate with kitchen leaders, trainers, and operations to ensure accuracy, brand consistency, and operational alignment.
Partner with operations, culinary, HR, and training stakeholders to gather subject matter expertise and validate content.
Observe restaurant training needs, capture pain points, and test instructional tools with restaurant teams.
Update and continuously improve training materials based on feedback and field performance.
Manage multiple projects with clear timelines, version control, and stakeholder updates.
Maintain organized asset libraries for training materials, templates, and visual standards.
Ensure brand consistency, formatting standards, and version updates across resources.