Senior Instructional Designer & Learning Consultant
About The Position
This is a senior-level, consultative instructional design role in the Organizational Development department. The position owns projects from the first stakeholder conversation through analysis, solution recommendation, design and development, launch, evaluation, and improvement. Requests may be incomplete or unclear; the role independently investigates the underlying business or performance problem, consults with people across the organization, and determines whether training is appropriate. Solutions may include eLearning, video, instructor-led or blended learning, job aids, facilitator materials, performance support, or practice activities. The designer supports work across safety, compliance, operations, onboarding, leadership development, and enterprise initiatives. They produce accurate, accessible, professional materials, assess whether solutions work in terms recognized by the business, research existing resources and external practices, and use AI where it can improve efficiency without making work generic. They manage multiple projects, stakeholders, and timelines while communicating progress and helping establish standards, templates, and practices for a growing Organizational Development function. The position is based 100% on-site at the corporate office in downtown Oklahoma City, Oklahoma, with travel up to 25%. When the Learning Systems & Operations Specialist is unavailable, the role provides basic backup support for Paycom and JJ Keller learning systems, responds to requests in the Learning inbox, and facilitates New Employee Orientation as needed. The primary responsibility remains instructional design.
Requirements
- At least three years of progressive end-to-end instructional design experience.
- Demonstrated performance consulting capability, including identifying the real problem before recommending a solution and recognizing when training is not appropriate.
- Practical application of instructional design and adult learning theory in real projects, with the ability to explain how these informed the solution.
- Experience using a structured design methodology to lead projects from analysis through evaluation, and the ability to explain how it was selected and applied.
- Experience designing and developing multiple modalities, including eLearning, video, instructor-led learning and facilitator materials, job aids, and performance support.
- Accessibility-aware design knowledge, including ADA/WCAG, and visual design fundamentals such as layout, typography, readability, and consistency.
- Consulting and facilitation skills with subject-matter experts, leaders, and end users.
- Strong writing skills and attention to detail.
- Ability to manage projects with limited oversight and work independently in an environment where the path is not fully defined.
- Familiarity with modern authoring, multimedia, LMS, and AI-enabled tools, and ability to learn technology quickly and select appropriate tools.
- A portfolio submission is required, including an end-to-end instructional design project with needs or performance analysis, project scope, recommended solution and rationale, supporting design and evaluation materials, and finished work. The posting also specifies an eLearning course made using rapid authoring software.
- Applicants must be legally authorized to work in the United States; employment visa sponsorship is not available now or in the future.
Nice To Haves
- Bachelor's degree in instructional design, education, organizational development, or a related field; equivalent demonstrated experience is also considered.
- Experience supporting transportation, safety, compliance, logistics, manufacturing, field operations, or another frontline or regulated workforce.
- Experience with the current tools: Articulate 360, Adobe Premiere, Screen Pal, Menti Meter, Paycom Learning, and JJ Keller.
Responsibilities
- Own instructional design projects end to end, from initial consultation and analysis through solution design, development, launch, evaluation, and improvement.
- Consult with stakeholders and end users across the organization, including drivers, technicians, dispatchers, supervisors, and leaders, to understand work requirements and identify performance needs.
- Diagnose underlying business problems and recommend appropriate solutions, including non-training solutions when training is not the answer.
- Determine the appropriate modality for each audience and need, such as eLearning, video, instructor-led or blended learning, job aids, facilitator materials, performance support, or practice activities.
- Create accurate, accessible, professional learning and performance-support materials and help ensure they reach their intended audiences.
- Evaluate whether solutions are effective using measures and terms recognized by the business, and improve solutions based on results and feedback.
- Research existing internal resources and external practices, and use AI tools where they can make the work more efficient without making it generic.
- Manage multiple projects, stakeholders, and timelines; communicate status, expectations, decisions, and follow-ups proactively.
- Help establish standards, templates, and practices for the growing Organizational Development function.
- Provide basic backup support for Paycom and JJ Keller learning systems when the Learning Systems & Operations Specialist is unavailable.
- Respond to requests in the Learning inbox and facilitate New Employee Orientation as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
