Instructional Designer - FLEX

Toshiba Global Commerce Solutions - External • Durham, NC

24d

About The Position

Toshiba Global Commerce Solutions is seeking a proactive, creative, and adaptable Instructional Designer with a solid understanding of web-based eLearning technologies and instructional design methodologies. The role creates and delivers product-solution materials and training that enable global sellers and business partners. The designer manages course development and creates and storyboards instructionally sound, interactive web-based course components for new and updated courses serving TGCS sales channels.

The position collaborates with subject matter experts, conducts needs analyses, and helps evaluate learning solutions to ensure they meet business objectives and deliver value. Familiarity with TGCS product portfolios and global sales channels, along with experience developing sales-enablement solutions, is essential. The role requires in-depth understanding of TGCS products, sales channels, and processes, as well as intermediate knowledge of instructional design and adult-learning methodologies.

The position supports cost-effective training by assessing appropriate methods, such as converting instructor-led training to eLearning or blended programs and using rapid eLearning tools for responsive web training. It also helps build the skills and knowledge of sales channels, with the potential to increase revenue generation. Applicants must be authorized to work in the United States without sponsorship now or in the future; visa sponsorship is not offered.

Requirements

• Bachelor’s degree and at least 3 years of experience designing and developing instructor-led and web-based eLearning programs for technical sales audiences, or equivalent experience.
• Proficiency with eLearning authoring tools such as Articulate 360 suite, Adobe Captivate, and Camtasia.
• Experience with responsive eLearning design for multi-platform delivery.
• Intermediate multimedia development skills, including graphics manipulation, template development, and user interface design using Adobe Creative Cloud, Photoshop, and Illustrator.
• Ability to review and refine training materials to ensure learning objectives are met and incorporate subject matter expert and stakeholder feedback.
• Experience creating and maintaining training materials such as eLearning modules, simulations, instructor-led sessions, and quick reference guides.
• Strong verbal, written, and presentation communication skills.
• Experience managing content in a learning management system, such as SABA.
• Skill in creating, editing, and publishing screencasts.
• Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.
• Ability to adapt to change and develop innovative solutions.
• Team-oriented, collaborative work style.
• Familiarity with TGCS product portfolios and global sales channels.
• Must be authorized to work in the United States without requiring sponsorship now or in the future.

Responsibilities

• Assess learning needs with global technical representatives and channel managers to develop effective training solutions.
• Partner with portfolio managers, services managers, and technical presales subject matter experts to gather content for training materials.
• Design and develop sales materials and training focused on how technology and software solutions address business challenges.
• Deliver live and recorded product-solution updates to global sales and services teams.
• Maintain online and instructor-led course content, curriculum materials, and assessments.
• Evaluate and update sales education development plans to align with team, organizational, and company goals.
• Manage course development and develop and storyboard interactive, engaging web-based course components for new and updated sales-channel courses.
• Help evaluate learning solutions to ensure they meet business objectives and deliver value.
• Perform other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level