Instructional Designer

U.S. Oral Surgery Management•Irving, TX
•Hybrid

About The Position

USOSM is seeking a creative and collaborative Instructional Designer to join its Learning & Development Team. This hybrid role combines consulting with the business and hands-on development of learning solutions—including eLearning courses, onboarding guides, job aids, podcasts, and programs—to drive organizational performance and support professional growth. The role also serves as the learning management system (LMS) administrator. Applicants must have a portfolio that includes eLearning samples. The Instructional Designer manages the curriculum development life cycle, from identifying requirements through design, development, implementation, and evaluation. The role partners with subject matter experts and stakeholders across the organization to create engaging, consistent learning experiences and measure their effectiveness and impact. It also manages learning content and programs in the LMS and vendor learning portals, while coordinating multiple projects and timelines.

Requirements

  • Bachelor’s degree; a degree in Instructional Design or Training Development is preferred.
  • At least 8 years of current experience in adult learning, with an instructional design background strongly preferred.
  • Knowledge of adult learning principles, facilitation, and learner-centered activities.
  • Proficiency with Articulate, Camtasia, and multimedia design; proficiency in multiple learning technologies such as Captivate and Articulate.
  • Knowledge of learning management systems and virtual learning platforms such as Teams and Zoom.
  • Proficiency with Microsoft Excel, PowerPoint, and network drives such as OneDrive and SharePoint.
  • Superior consulting and communication skills, including the ability to establish relationships with diverse customers and business owners.
  • Ability to write effective copy, instructional text, and audio and video scripts.
  • Adaptability in ambiguous environments and situations.
  • Excellent customer service and multitasking skills.
  • Outstanding communication skills.
  • Portfolio of work that includes eLearning samples.

Nice To Haves

  • Experience designing, developing, and delivering emerging learning solutions, including gamification, video, microlearning, and simulations.

Responsibilities

  • Manage the curriculum development life cycle, from identifying requirements through design, development, implementation, and evaluation.
  • Design and develop learning solutions using Articulate, Camtasia, and other software, including eLearning, job aids, programs, and supporting materials or media such as audio, video, simulations, role plays, and games.
  • Gain subject matter expert buy-in through drafting, storyboarding, and training.
  • Develop learning content that provides a consistent training experience and improves the employee experience.
  • Partner with subject matter experts and deliver solutions to all levels of the organization.
  • Create assessments, such as tests or quizzes, to measure course effectiveness.
  • Develop post-evaluation techniques to measure the impact and success of training curricula.
  • Manage multiple projects, deliverables, and timelines using project management skills.
  • Manage and maintain content and programs in a learning management system and vendor learning portals.
  • Consult, analyze, and develop engaging and interactive learning solutions.
  • Perform other duties as assigned.
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