Instructional Designer

Medical Mutual•Cleveland, OH
•Hybrid

About The Position

The Instructional Designer participates in designing and developing engaging, effective training programs using adult learning methodologies. The role develops classroom, online, and blended learning solutions and creates, updates, and redesigns instructional content. The job is offered at three levels—Instructional Designer I, II, and III—with differing levels of project complexity and experience. This is a hybrid role requiring three days per week on-site at the Brooklyn, Ohio office.

Requirements

  • Bachelor's degree in business, business administration, adult education, instructional design, or a related field, depending on the level; equivalent education and directly related experience may substitute for a degree.
  • Instructional Designer I: experience creating presentations and/or training materials.
  • Instructional Designer II: 2 years of experience as an instructional designer or equivalent experience designing and developing blended learning solutions; experience in health insurance or financial services is preferred.
  • Instructional Designer III: 3 years of experience as an instructional designer or equivalent experience designing and developing blended learning solutions; experience in health insurance or financial services is preferred.
  • Instructional Designer I: basic to intermediate Microsoft Office skills (Word, Excel, PowerPoint) and SharePoint, and good presentation skills.
  • Instructional Designer II: intermediate to advanced Microsoft Office and SharePoint skills; online learning authoring software skills; intermediate to advanced Articulate Rise and Storyline skills, including branching and layers, or equivalent Captivate skills; knowledge of instructional design theories and ability to apply adult learning principles.
  • Instructional Designer III: advanced Microsoft Office and SharePoint skills; online learning authoring software skills; advanced Articulate Rise and Storyline skills, including branching and layers, or equivalent Captivate skills; knowledge of more progressive instructional design theories and ability to apply adult learning principles.
  • The role requires working on-site three days per week at the Brooklyn, Ohio office.
  • Candidates must undergo pre-employment substance abuse and nicotine testing.

Nice To Haves

  • Adobe Creative Cloud skills, particularly Photoshop, InDesign, Acrobat, Premiere Rush, and Illustrator.
  • Instructional Designer III: experience with train-the-trainer programs and/or facilitation.
  • Instructional Designer III: instructional design certification, or continued progress toward the designation.

Responsibilities

  • Develop instructor-led and online program materials, including participant materials, leader guides, train-the-trainer materials, online courses, and web conferences, at a complexity level appropriate to the role.
  • Work with subject matter experts to design or review training curricula, including course objectives and content designs or storyboards.
  • Lead small- to medium-scale instructional design projects at levels II and III, setting priorities, monitoring progress, and ensuring objectives are achieved using project management methodology.
  • Support or conduct pilot and beta tests with facilitators to evaluate program effectiveness and compatibility with other systems.
  • Evaluate the impact and effectiveness of training content and materials at levels II and III.
  • Research and evaluate training technology, tools, and best practices at levels I and III.
  • Perform other duties as assigned.

Benefits

  • Employee bonus program.
  • 401(k) with company match up to 4% and an additional company contribution.
  • Health Savings Account with a company matching contribution.
  • Medical, dental, vision, life, and disability insurance.
  • Employee Assistance Program with counseling, personal and professional coaching, self-help resources, and work-life benefits assistance.
  • Company holidays and up to 16 PTO days during the first year, with options to carry over unused PTO.
  • Parental leave for eligible employees who become parents through maternity, paternity, or adoption after 120 days of service.
  • Career development programs and classes.
  • Mentoring and coaching.
  • Tuition reimbursement up to $5,250 per year.
  • On-site fitness centers at many locations or gym membership reimbursement where a Medical Mutual facility is unavailable.
  • On-site cafeteria at the Brooklyn, Ohio headquarters.
  • Employee discounts at places in and around town.
  • Opportunity to earn cash rewards for shopping with the company's customers.
  • Business casual attire, including jeans.
  • Equipment provided for the role, including a laptop, monitors, keyboard, mouse, and headset.
  • Diverse, inclusive, and welcoming culture with Business Resource Groups.
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