Instructional Designer (Contractor)

Fluency • Burlington, VT

6d

About The Position

Fluency is seeking an Instructional Designer to join its Learning Experience team. The contractor will quickly learn the Fluency platform and digital advertising industry, adapt training materials for learners at different knowledge levels, and create and update job aids, help center articles, self-guided learning modules, and other training materials. The role works closely with subject matter experts to clarify complex topics and with cross-functional teams to coordinate and align training delivery. This is a fixed-term contract engagement estimated at 15 to 20 hours per week, from December 7, 2026, to May 7, 2027.

Requirements

• Have strong technical aptitude and the ability to learn complex software quickly and self-teach with high initiative.
• Work independently with little oversight and fit into AI-assisted build workflows.
• Have at least 5 years of experience designing and building technical, self-guided e-learning.
• Be comfortable with an LMS, specifically Docebo, and e-learning authoring tools, specifically Parta.
• Understand visual design and user experience.
• Write clearly and concisely and be able to distill complex topics into simple explanations.

Nice To Haves

• B2B SaaS or customer education background.
• Ad tech experience.

Responsibilities

• Quickly learn the Fluency platform and the digital advertising industry.
• Adapt materials to different knowledge levels to support learner engagement.
• Create and update training materials, including job aids, help center articles, and self-guided learning modules.
• Collaborate with subject matter experts to bring clarity and simplicity to complex training topics.
• Partner with cross-functional teams to coordinate and align training delivery.

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed