Instructional Designer / Train-the-Trainer Specialist (Journeyman)

DecisionPoint | Cortek•Chicago, IL

19d•Remote

About The Position

DecisionPoint seeks a Journeyman Instructional Designer / Train-the-Trainer Specialist to develop and deliver technical learning solutions for the USMEPCOM ENLIST program. The role turns subject matter expertise, standard operating procedures, system releases, technical changes, and lessons learned into practical courses, labs, job aids, microlearning products, exercises, and performance-based assessments for Government IT personnel. The specialist applies adult-learning principles, accessible-content standards, technical-writing practices, and instructional-design methodologies across the learning lifecycle. The position delivers virtual and classroom training, facilitates technical exercises, prepares instructors and subject matter experts to teach, and evaluates learners’ ability to apply their skills in operational settings. The role is remote, with preference for candidates located in or near Chicago. Applicants acknowledge and consent to having their resumes included in an active competitive government contract bid.

Requirements

Active Secret clearance or higher.
Bachelor’s degree in Instructional Design, Educational Technology, Adult Education, Information Technology, or a related field.
At least 5 years of relevant professional experience.
Current ITIL certification.
Strong instructional-design, technical-writing, editing, facilitation, and presentation abilities.
Excellent written and verbal communication skills.
Strong organization, documentation, version-control, and time-management capabilities.
High attention to detail and commitment to instructional accuracy, accessibility, usability, and quality.
Ability to explain complex technical concepts clearly to learners with varying roles and proficiency levels.
Ability to manage multiple course-development projects, reviews, delivery schedules, and stakeholder priorities.
Ability to work independently with accountability, discretion, and consistent follow-through.

Nice To Haves

Experience in instructional design, technical training, curriculum development, train-the-trainer programs, technical writing, or adult education.
Experience supporting Department of Defense, federal civilian, or other Government programs.
Experience designing technical training for infrastructure, cloud, networking, cybersecurity, software, data, ITSM, or enterprise systems.
Experience working with technical subject matter experts to extract, organize, validate, and communicate complex knowledge.
Experience converting standard operating procedures, technical documentation, system releases, migrations, and lessons learned into training products.
Experience developing instructor-led training, virtual instructor-led training, eLearning, labs, simulations, job aids, microlearning, and assessments.
Experience developing train-the-trainer curricula and preparing instructors or subject matter experts to deliver courses.
Experience applying ADDIE, SAM, Bloom’s Taxonomy, backward design, adult-learning theory, or comparable instructional-design methodologies.
Experience developing performance-based assessments, scenario-based exercises, practical demonstrations, rubrics, and proficiency measures.
Experience facilitating virtual and classroom sessions, technical labs, workshops, pair-programming activities, or guided exercises.
Knowledge of Section 508 and Web Content Accessibility Guidelines applicable to electronic training content.
Experience developing accessible documents, presentations, multimedia, eLearning, and learner resources.
Experience with Articulate Storyline or Rise, Adobe Captivate, Camtasia, Microsoft 365, or comparable content-authoring tools.
Experience with learning-management systems and SCORM, xAPI, or comparable learning-content standards.
Experience using virtual training platforms, collaboration tools, lab environments, and knowledge repositories.
Familiarity with ITIL Version 5 or ITIL 4 practices and enterprise IT service-management environments.
Certified Professional in Talent Development, Certified Professional in Training Management, Microsoft Certified Trainer, CompTIA CTT+, or a comparable instructional-design or training certification.

Responsibilities

Conduct training-needs analyses with subject matter experts to identify audiences, performance gaps, learning requirements, and desired outcomes.
Translate complex technical information into clear, practical, measurable learning objectives and structured learning products.
Design and develop instructor-led and virtual courses, eLearning, labs, simulations, exercises, demonstrations, job aids, reference guides, and microlearning.
Develop train-the-trainer programs and prepare instructors, coaches, and technical subject matter experts to deliver training consistently.
Create course outlines, design documents, storyboards, instructor and learner guides, presentation materials, facilitator notes, lab instructions, and assessment plans.
Develop knowledge checks, quizzes, scenario-based exercises, practical demonstrations, performance tasks, and proficiency assessments that measure task performance.
Tailor content and delivery to systems, technologies, user roles, proficiency levels, and operational requirements; apply adult-learning and instructional-design methodologies throughout the learning lifecycle.
Develop accessible training content and ensure materials are accurate, current, technically validated, clearly written, and consistently formatted.
Coordinate technical reviews and validation with subject matter experts, system owners, instructors, quality personnel, and Government stakeholders; incorporate comments, testing results, feedback, and lessons learned into courseware.
Deliver and facilitate virtual, classroom, side-by-side, pair-programming, workshop, lab, and blended-learning sessions, including exercises, discussions, demonstrations, coaching, and assessments.
Observe instructors or subject matter experts during practice delivery and provide constructive feedback.
Support pilot sessions, course testing, release-readiness training, post-deployment learning, and knowledge transfer during transition-in and transition-out.
Align training with releases, migrations, upgrades, modernization efforts, operational priorities, and workforce learning paths.
Coordinate schedules, learner communications, enrollment, prerequisites, technical access, training environments, and supporting materials.
Maintain course files, version histories, review records, source materials, accessibility documentation, assessments, and completion evidence.
Track participation, completion, assessment results, feedback, proficiency outcomes, and improvement actions; evaluate training effectiveness and recommend improvements.
Protect sensitive Government, program, personnel, training, and technical information.