Instructional Designer Sr

Advocate Health • Milwaukee, WI

4d • $38 - $57

About The Position

The Senior Instructional Designer plans, implements, and evaluates learning programs in collaboration with leaders, educators, and other stakeholders to support organizational goals and initiatives. The role conducts training needs analyses and applies instructional design, curriculum development, and adult-learning principles to improve team member performance. It supports e-learning development and technology-based learning, and consults with stakeholders to align education strategies with department, division, and system priorities.

The position researches and organizes information and develops instructional materials, course outlines, learning pathways, and feedback methods. For instructor-led classes, it prepares trainers through train-the-trainer sessions and communicates updates. It may develop e-learning courses using multimedia, convert instructor-led programs to virtual formats, and maintain existing courses. It also ensures materials follow design, branding, and accessibility standards and that digital files and the online learning catalogue remain current.

The role leads education-related process improvement projects, identifies opportunities from trends and patterns, and builds relationships across departments to support collaboration and change. It gathers business department feedback on current and potential training offerings. In partnership with the Quality & Systems team, it develops standards for team member competency and consults on tracking and analyzing educational initiatives, program outcomes, and competency trends. The position also coaches and mentors colleagues and models effective educational practices.

Requirements

• Bachelor's degree in Education or a related field.
• Typically five years of experience in adult education or instructional design, including curriculum development, instructional design, training program presentation, web development, and adult learning in a related business, technology, or health care environment.
• For e-learning-focused roles, at least four years of demonstrated success developing e-learning with asynchronous tools such as Articulate Storyline, Captivate, or Camtasia.
• For e-learning-focused roles, experience in graphic design and layout, such as with Adobe Creative Suite, and multimedia development or editing software for images, audio, and video.
• For non-e-learning-only Instructional Designers, a license or certification in at least two of the organization's EHR modules, or a master's degree in Adult Education, Curriculum Design, or a related field.
• Obtain applicable Epic certifications or badges within six months of starting if not already certified. Listed examples include Epic ADT/Prelude, Hospital Billing with Single Billing Office Administration, Cadence, Home Health Billing, Hospice Billing, Hospital Registration Revenue Cycle Readiness, Resolute Hospital Billing Administration, Resolute Hospital Billing Payment Application, Resolute Hospital Billing Self-Pay Follow-Up, Resolute Professional Billing Administrator, and Grand Central.
• Knowledge of functional-area processes and procedures.
• Strong leadership skills in training program deployment and peer mentoring.
• Critical thinking, reflective reasoning, creativity, and problem-solving skills.
• Knowledge of web technologies, instructional design software, collaboration tools, and related web tools; proficiency with instructional graphics applications.
• Proficiency in Microsoft Office or similar products and strong technical aptitude.
• Extensive experience translating learning outcomes into virtual deliverables and clearly articulating ideas, concepts, and project visions.
• Strong critical inquiry, assessment, and documentation skills.
• Demonstrated instructional design experience, including audience analysis and design-purpose and content strategies.
• Exceptional interpersonal, customer service, active listening, and verbal and written communication skills; ability to ensure learning translates into action.
• Ability to work effectively independently and as part of a team.

Responsibilities

• Collaborate with leaders, educators, and stakeholders to plan, implement, and evaluate learning programs that support organizational goals.
• Conduct training needs analyses and apply instructional design, curriculum development, and adult-learning principles.
• Consult with stakeholders to design education and development strategies aligned with department, division, and system priorities.
• Research, organize, and develop instructional materials, course content, outlines, learning pathways, and feedback methods.
• Provide train-the-trainer sessions and communicate instructional updates to trainers.
• Develop and maintain e-learning courses and support the conversion of instructor-led programs to virtual solutions.
• Integrate visual, video, and audio technology into course development and optimize courses for performance.
• Ensure e-learning materials follow department standards, including branding and accessibility requirements; maintain digital files and the online learning catalogue.
• Lead education-related process improvement projects to improve quality, performance, and customer satisfaction while reducing waste or cost.
• Establish effective working relationships and facilitate collaboration and information flow across departments, divisions, and disciplines.
• Support organizational change by adapting training to changing needs and communicating the rationale and desired outcomes of changes.
• Meet periodically with business departments to assess satisfaction, identify training opportunities, document feedback, and act on it.
• Partner with the Quality & Systems team to develop standards for creating, assessing, revalidating, and documenting team member competency.
• Consult on processes for tracking and analyzing educational initiatives, program outcomes, and competency patterns and trends.
• Coach and mentor others, support an effective team environment, and model educational practices.

Benefits

• Paid Time Off programs.
• Medical, dental, vision, life, and short- and long-term disability benefits.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Premium pay, such as shift or on-call pay, based on the teammate's job.
• Incentive pay for select positions.
• Opportunity for annual increases based on performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior