Instructional Designer - Records Management

Censeo Consulting Group•Washington, DC

7d•Hybrid

About The Position

We are looking for creative, tech-savvy professionals with experience in SharePoint development, instructional design, and federal records management to support training and technology enablement efforts for a high-impact federal initiative. The Instructional Designer - Records Management will play a key role in designing and delivering engaging, compliant training solutions that support Controlled Unclassified Information (CUI) and records management modernization. This position requires expertise in SharePoint configuration, eLearning development using Articulate 360, and a strong understanding of federal records policies and NARA mandates.

Requirements

Bachelor’s degree in business administration, information systems or a related field.
Minimum of 4 years of experience in eLearning design with Articulate 360, preferably supporting federal clients.
Experience developing content focused on federal record management.
Proficiency in Articulate 360, Camtasia, and instructional design best practices.
Familiarity with federal records management policies, including NARA mandates and CUI requirements.
Strong communication and collaboration skills, with the ability to work across technical and non-technical teams.
Experience developing training for adult learners in a government or compliance-driven context.

Nice To Haves

Experience supporting federal agencies or working within a compliance-heavy environment.
Knowledge of Section 508 compliance and accessibility standards.
Background in change management or user adoption strategies.

Responsibilities

Design, develop, and maintain SharePoint-based solutions to support records and CUI management workflows.
Create interactive, user-friendly training content using Articulate 360, Camtasia, and other eLearning tools to educate federal staff on records management policies and procedures.
Collaborate with subject matter experts to translate complex compliance requirements into accessible training materials and job aids.
Support the rollout of records management modernization initiatives, including user onboarding, training sessions, and helpdesk support.
Ensure all training and technology solutions align with NARA guidance, agency-specific policies, and accessibility standards (e.g., Section 508).
Monitor training effectiveness and user engagement and iterate on content and delivery methods based on feedback and performance metrics.