Instructional Designer II

Infoblox

19d • Remote

About The Position

Infoblox is hiring an Instructional Designer II for its Education team in India, working remotely and reporting to the Manager, Instructional Design. The role designs and develops engaging technical learning experiences for Infoblox products, including eLearning, instructor-led materials, virtual learning, hands-on activities, job aids, and knowledge assessments. The designer works with technical trainers, product management, engineering, technical marketing engineering, customer support, and subject matter experts to turn complex networking and cybersecurity topics into clear learning solutions for global audiences. The role also contributes to customer-facing education on the Infoblox Launchpad platform and helps improve learning quality, accessibility, and scalability.

The Instructional Designer uses established instructional design practices and approved authoring and multimedia tools to create and maintain learning materials. They coordinate learning projects, evaluate effectiveness using feedback and available analytics, and recommend improvements. Approved AI-enabled tools may support research, content development, personalization, analytics, and workflow automation, with human review to verify technical accuracy, security, accessibility, and instructional quality.

The role’s development path includes learning Infoblox systems and stakeholder needs in the first 90 days; contributing to at least three technical learning modules or significant updates within six months; and, within one year, owning multiple learning solutions for global audiences and contributing to scalable, reusable, localization-ready learning approaches.

Requirements

• 2–4 years of experience in instructional design, technical training, eLearning development, customer education, technical communication, or a related field.
• Bachelor’s degree in instructional design, education, learning and development, communications, technology, or a related discipline.
• Experience designing and developing learning solutions for technical products, software, networking, cybersecurity, or other complex subject matter.
• Intermediate proficiency with eLearning development tools, learning management systems, presentation and multimedia tools, and project collaboration platforms.
• Working knowledge of instructional design models, adult learning principles, learning assessment, and learning analytics.
• Experience coordinating learning projects and managing multiple priorities, deadlines, reviews, and stakeholder expectations.
• Ability to collaborate effectively with technical subject matter experts and convert source material into accurate, accessible, engaging content.
• Familiarity with AI-enabled productivity, content development, analytics, or automation tools, and the judgment to validate outputs and use them responsibly.
• Strong written and verbal communication skills, attention to detail, curiosity, adaptability, and commitment to continuous improvement.

Nice To Haves

• Master’s degree.
• Relevant instructional design or learning certifications, such as ATD, APTD, CPLP, or equivalent.
• Familiarity with networking, cybersecurity, DNS, DHCP, IPAM, or Infoblox products.

Responsibilities

• Design and develop technical learning solutions aligned with learning objectives, audience needs, product requirements, and adult learning principles.
• Apply instructional design models such as ADDIE and Bloom’s taxonomy to structure learning experiences, activities, assessments, and knowledge checks.
• Create and update eLearning modules, course outlines, workbooks, presentations, trainer notes, job aids, product documentation, and other learning assets.
• Collaborate with technical trainers, product managers, engineers, technical marketing engineers, customer support, and subject matter experts to gather, validate, and organize source content.
• Translate complex networking, cybersecurity, and Infoblox product concepts into clear, engaging, learner-centered content.
• Build practical scenarios, demonstrations, simulations, labs, and assessments that reinforce product understanding and knowledge retention.
• Coordinate learning projects, including timelines, reviews, revisions, stakeholder communication, and delivery readiness.
• Evaluate learning effectiveness through learner feedback, assessment results, usage data, and available learning analytics, and recommend improvements.
• Use approved AI-enabled tools to support content discovery, drafting and refining instructional copy, generating content variations, summarizing feedback, and identifying potential learning gaps.
• Fact-check AI-assisted outputs against authoritative product and technical sources, protect confidential information, and follow Infoblox policies for responsible AI use.
• Contribute to at least three technical learning modules or significant content updates within six months.
• Own the end-to-end design and development of multiple technical learning solutions for global audiences within one year.
• Help improve learner outcomes, content adoption, customer education, and scalable learning approaches through analytics, feedback, reusable assets, blended learning, and localization-ready design.

Benefits

• Comprehensive health coverage.
• Generous paid time off.
• Flexible work options.
• Learning opportunities, career-mobility programs, and leadership workshops.
• Sixteen paid volunteer hours each year.
• Global employee resource groups.
• Charitable Giving Program supported by Company Match.
• Modern offices with EV charging and healthy snacks, plus hackathons, game nights, and culture celebrations.
• Performance-based rewards and pay transparency.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level