Instructional Designer II - US

Rackspace Technology

23h • $61,182 - $89,734

About The Position

Rackspace Technology is seeking an Instructional Designer to create engaging, effective, and accessible training solutions. The role collaborates with subject matter experts across teams to develop interactive modules, video content, and assessments aligned with business objectives. It requires in-depth conceptual and practical knowledge in the job discipline, basic knowledge of related disciplines, and awareness of best practices, how the role integrates with other areas, and market differentiators.

Requirements

• Bachelor’s degree in Instructional Design, Education, IT, or equivalent practical experience.
• Demonstrated experience in instructional design and e-learning content creation.
• Hands-on expertise with Articulate 360 (Storyline/Rise) and standard LMS platforms.
• Solid grounding in adult learning theory, media design, and accessibility standards.
• Experience with instructional design and e-learning development.
• Experience with e-learning authoring tools and learning management systems.
• In-depth conceptual and practical knowledge in the job discipline and basic knowledge of related job disciplines.
• Knowledge of best practices, how the role integrates with other areas, and factors that differentiate the company in the market.

Nice To Haves

• Experience with Articulate 360 is preferred.

Responsibilities

• Design and develop instructional materials, including e-learning, instructor-led training, videos, and assessments.
• Collaborate with subject matter experts to analyze learning gaps and define key objectives.
• Apply adult learning principles to create interactive elements, multimedia, and simulations.
• Build modules using authoring tools such as Articulate 360 and deploy them through learning management systems.
• Ensure content meets accessibility standards and guidelines for diverse audiences.
• Conduct quality assurance reviews for accuracy, usability, and effectiveness.

Benefits

• The compensation package may include annual bonus or incentive opportunities.
• The compensation package may include equity awards.
• The compensation package may include an Employee Stock Purchase Plan (ESPP).
• Equal employment opportunity and accommodations for applicants with disabilities or special needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level